Improving Consumer-Centred Aged Care: Addressing Issues of Sustainability, Service Integration and Market Incentives

Publisher:
Wiley
Publication Type:
Journal Article
Citation:
Australian Economic Review, 2021, 54, (2), pp. 266-274
Issue Date:
2021-06-01
Full metadata record
The Australian Government is preparing to implement its next tranche of reforms to publicly subsidised aged care services. While prompted by the Royal Commission into Aged Care Quality and Safety, this is also the next step in an ongoing program of improvement. System sustainability should remain a core concern, shared alike by consumers, providers, regulators and taxpayers. Some unfinished business should also be addressed. First, creating an integrated range of client-centred services; second introducing market-based incentives that empower residential care consumers to exercise choice and control and encourage competing providers to improve quality, safety and efficiency.
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