Enhancing person-centred care in inpatient mental health settings through supported person-side handover: a multi method study.

Paul, D; Glover, S; Roche, MA; Klarnett, K; Chen, X; Wall, J; Joyce, M

Enhancing person-centred care in inpatient mental health settings through supported person-side handover: a multi method study.

Paul, D Glover, S Roche, MA Klarnett, K Chen, X Wall, J Joyce, M

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Publisher:: Informa UK Limited
Publication Type:: Journal Article
Citation:: Contemp Nurse, 2021, 57, (3-4), pp. 290-301
Issue Date:: 2021-04

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Field	Value	Language
dc.contributor.author	Paul, D
dc.contributor.author	Glover, S
dc.contributor.author	Roche, MA
dc.contributor.author	Klarnett, K
dc.contributor.author	Chen, X
dc.contributor.author	Wall, J
dc.contributor.author	Joyce, M
dc.date.accessioned	2022-01-27T02:13:30Z
dc.date.available	2022-01-27T02:13:30Z
dc.date.issued	2021-04
dc.identifier.citation	Contemp Nurse, 2021, 57, (3-4), pp. 290-301
dc.identifier.issn	1037-6178
dc.identifier.issn	1839-3535
dc.identifier.uri	http://hdl.handle.net/10453/153620
dc.description.abstract	BACKGROUND: Many nursing contexts have introduced bedside handover, where the person in care participates in the transfer of clinical information, with benefits for person, carers, and clinicians. This type of handover has been implemented across a number of mental health settings, but there is limited evidence regarding implementation approaches or of practice change. This study reports the development and evaluation of a co-produced education and support package. AIM: To evaluate changes in nurses' practice regarding bedside (person-side) handover following implementation of a structured education and support package. DESIGN: Multi-method design incorporating nurse surveys and chart audit. METHODS: The survey and audit were conducted in 2019-2020 on two inpatient mental health units in a metropolitan health service immediately prior to, and 6 months after, implementation, with 70 survey responses and 52 files audited. Non-parametric tests assessed change, and text comments were reported. RESULTS: Significant improvements were observed in nurses' reports of confidence, the ability to maintain privacy, identified benefits for the person and in information transfer. In contrast, the chart audit identified no change in documentation of this practice. CONCLUSIONS: The implementation of a co-produced education and support package demonstrated positive practice change in engaging people receiving care in handover. This approach to handover provides increased opportunity for nurses to work in partnership with people receiving mental healthcare, facilitating collaborative person-centred care and shared decision making.
dc.format	Print-Electronic
dc.language	eng
dc.publisher	Informa UK Limited
dc.relation.ispartof	Contemp Nurse
dc.relation.isbasedon	10.1080/10376178.2021.1999837
dc.rights	info:eu-repo/semantics/embargoedAccess
dc.rights	This is an Accepted Manuscript of an article published by Taylor & Francis in Contemporary Nurse, 2021 available online: http://www.tandfonline.com/doi/abs/ 10.1080/10376178.2021.1999837
dc.subject	1110 Nursing
dc.subject.classification	Nursing
dc.subject.mesh	Health Services
dc.subject.mesh	Humans
dc.subject.mesh	Inpatients
dc.subject.mesh	Mental Health
dc.subject.mesh	Patient Handoff
dc.subject.mesh	Patient-Centered Care
dc.subject.mesh	Humans
dc.subject.mesh	Mental Health
dc.subject.mesh	Inpatients
dc.subject.mesh	Health Services
dc.subject.mesh	Patient-Centered Care
dc.subject.mesh	Patient Handoff
dc.title	Enhancing person-centred care in inpatient mental health settings through supported person-side handover: a multi method study.
dc.type	Journal Article
utslib.citation.volume	57
utslib.location.activity	United States
utslib.for	1110 Nursing
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Health
pubs.organisational-group	/University of Technology Sydney/Strength - CHSP - Health Services and Practice
utslib.copyright.status	open_access	*
utslib.copyright.embargo	2022-11-30T00:00:00+1000Z
dc.date.updated	2022-01-27T02:13:29Z
pubs.issue	3-4
pubs.publication-status	Published
pubs.volume	57
utslib.citation.issue	3-4

Abstract:

BACKGROUND: Many nursing contexts have introduced bedside handover, where the person in care participates in the transfer of clinical information, with benefits for person, carers, and clinicians. This type of handover has been implemented across a number of mental health settings, but there is limited evidence regarding implementation approaches or of practice change. This study reports the development and evaluation of a co-produced education and support package. AIM: To evaluate changes in nurses' practice regarding bedside (person-side) handover following implementation of a structured education and support package. DESIGN: Multi-method design incorporating nurse surveys and chart audit. METHODS: The survey and audit were conducted in 2019-2020 on two inpatient mental health units in a metropolitan health service immediately prior to, and 6 months after, implementation, with 70 survey responses and 52 files audited. Non-parametric tests assessed change, and text comments were reported. RESULTS: Significant improvements were observed in nurses' reports of confidence, the ability to maintain privacy, identified benefits for the person and in information transfer. In contrast, the chart audit identified no change in documentation of this practice. CONCLUSIONS: The implementation of a co-produced education and support package demonstrated positive practice change in engaging people receiving care in handover. This approach to handover provides increased opportunity for nurses to work in partnership with people receiving mental healthcare, facilitating collaborative person-centred care and shared decision making.

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http://hdl.handle.net/10453/153620