Beyond notification: Filling gaps in peer production projects

Ford, H; Pensa, L; Devouard, F; Pucciarelli, M; Botturi, L

Beyond notification: Filling gaps in peer production projects

Ford, H

Pensa, L Devouard, F Pucciarelli, M Botturi, L

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Publisher:: SAGE PUBLICATIONS LTD
Publication Type:: Journal Article
Citation:: New Media and Society, 2018, 20, (10), pp. 3799-3817
Issue Date:: 2018-10-01

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Field	Value	Language
dc.contributor.author	Ford, H https://orcid.org/0000-0002-3500-9772
dc.contributor.author	Pensa, L
dc.contributor.author	Devouard, F
dc.contributor.author	Pucciarelli, M
dc.contributor.author	Botturi, L
dc.date.accessioned	2022-09-03T20:52:16Z
dc.date.available	2022-09-03T20:52:16Z
dc.date.issued	2018-10-01
dc.identifier.citation	New Media and Society, 2018, 20, (10), pp. 3799-3817
dc.identifier.issn	1461-4448
dc.identifier.issn	1461-7315
dc.identifier.uri	http://hdl.handle.net/10453/161281
dc.description.abstract	In order to counter systemic bias in peer production projects like Wikipedia, a variety of strategies have been used to fill gaps and improve the completeness of the archive. We test a number of these strategies in a project aimed at improving articles relating to South Africa’s primary school curriculum and find that many of the predominant strategies are insufficient for filling Wikipedia’s gaps. Notifications that alert users to the existence of gaps including incomplete or missing articles, in particular, are found to be ineffective at improving articles. Only through the process of trust-building and the development of negotiated boundary objects, potential allies (institutional academics in this case) can be enrolled in the task of editing the encyclopaedia. Rather than a simple process of enrolment via notification, this project demonstrated the principles of negotiation required for engaging with new editor groups in the long-term project of filling Wikipedia’s gaps.
dc.language	English
dc.publisher	SAGE PUBLICATIONS LTD
dc.relation.ispartof	New Media and Society
dc.relation.isbasedon	10.1177/1461444818760870
dc.rights	info:eu-repo/semantics/closedAccess
dc.subject	1902 Film, Television and Digital Media, 2001 Communication and Media Studies
dc.subject.classification	Communication & Media Studies
dc.title	Beyond notification: Filling gaps in peer production projects
dc.type	Journal Article
utslib.citation.volume	20
utslib.for	1902 Film, Television and Digital Media
utslib.for	2001 Communication and Media Studies
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Arts and Social Sciences
utslib.copyright.status	closed_access	*
dc.date.updated	2022-09-03T20:52:15Z
pubs.issue	10
pubs.publication-status	Published
pubs.volume	20
utslib.citation.issue	10

Abstract:

In order to counter systemic bias in peer production projects like Wikipedia, a variety of strategies have been used to fill gaps and improve the completeness of the archive. We test a number of these strategies in a project aimed at improving articles relating to South Africa’s primary school curriculum and find that many of the predominant strategies are insufficient for filling Wikipedia’s gaps. Notifications that alert users to the existence of gaps including incomplete or missing articles, in particular, are found to be ineffective at improving articles. Only through the process of trust-building and the development of negotiated boundary objects, potential allies (institutional academics in this case) can be enrolled in the task of editing the encyclopaedia. Rather than a simple process of enrolment via notification, this project demonstrated the principles of negotiation required for engaging with new editor groups in the long-term project of filling Wikipedia’s gaps.

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http://hdl.handle.net/10453/161281