Governance Through Trust: Community Engagement in an Australian City Rebuilding Precinct
- Publisher:
- SAGE Publications
- Publication Type:
- Journal Article
- Citation:
- Project Management Journal, 2024
- Issue Date:
- 2024-01-01
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City rebuilding precincts are embedded in, surrounded by, and sometimes resisted or celebrated by stakeholders they impact. These projects require long-lasting relationships and loyalty from the community they serve, making trust a crucial factor. This article employs a case study approach and draws from both social exchange and circuit of power theories to understand the complex relationship between trust and governance. Three strategies emerged from the analysis: employing resources, building legitimacy, and creating a brand. These strategies and their interactions highlight how trust can act as a governance mechanism for more effective engagement with the project community.
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