Browsing byAuthorGudergan, S

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Issue DateTitleAuthor(s)
2010-01Adoption of technologies in industrial after-sales services across culturesGudergan, S
2010-01Employer branding: strategic implications for staff recruitmentWilden, RM; Gudergan, S; Lings, IN
2010The Mediating Role Of Entrepreneurial Team Behavior Between Leadership and PerformanceNielsen, B; Schweitzer, J; Gudergan, S
2009-01Ethical leadership in public-private partnerships: Learning from an Australian 'great controversy'?Johnston, J; Gudergan, S; Raffel, JA; Leisink, P; Middlebrooks, AE
2009-01Satisfaction with services: An impact-performance analysis for soccer-fan satisfaction judgementsSarstedt, M; Schwaiger, M; Ringle, C; Gudergan, S; Tojib, D
2009-01The effects of sensing and seizing of market opportunities and reconfiguring activities on the organisational resource baseWilden, RM; Gudergan, S; Lings, IN; Tojib, D
2008-02-21The role of product involvement in e-service evaluationsWang, P; Gudergan, S; Lings, I
2008-01Managing Service Staff as an Organizational Resource: Implications for Customer Service ProvisionGudergan, S; Beatson, A; Lings, IN
2008-01Confirmatory tetrad analysis in PLS path modelingGudergan, S; Ringle, C; Wende, S; Will, A
2008-01Service staff attitudes, organizational practices and performance driversBeatson, A; Lings, IN; Gudergan, S
2008-01Employee behaviour and relationship quality: Impact on customersBeatson, A; Lings, IN; Gudergan, S
2008-01The impact of implicit and explicity communcations on service delivery staffLings, IN; Beatson, A; Gudergan, S
2007-01The Link between Perceived Service Value and Customer SatisfactionGudergan, S; Ellis, R
2007-01Revenue Management and Customer Centric Marketing - How Do They Influence Travellers' Choices?Mathies, C; Gudergan, S
2007-01Do Loyalty Program Membership and Status Levels affect Service Customers' Choices?Mathies, C; Gudergan, S; Thyne, M; Deans, K; Gnoth, J
2007-01Governance of Public-Private Partnerships: lessons learnt from an Australian case?Johnston, J; Gudergan, S
2007-01The Effect of Innovation on Service Base Customer Club Performance: Empirical InsightsCox, DJ; Gudergan, S; Lings, IN; Engilbertsson, H
2007-01Dynamic Capabilties and Organisational PerformanceWilden, RM; Gudergan, S; Lings, IN; Thyne, M; Deans, K; Gnoth, J
2007-01Institutional Environments in the Formation of International Joint Ventures: A Brazillian Case StudyLopes, FD; Clegg, SR; Vieira, M; Gudergan, S
2007-01Relational Orientation versus Firm Orientation: Want versus ShouldNewman, AL; Lings, IN; Gudergan, S; Noguti, V; Thyne, M; Deans, K; Gnoth, J