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Issue Date | Title | Author(s) |
2013-01 | Dynamic capabilities and performance: strategy, structure and environment | Wilden, RM; Gudergan, S; Nielsen, BB; Lings, IN |
2010-01 | Service employee behaviour: The role of compliance and risk taking | Gudergan, S; Lings, IN |
2010-01 | Employer branding: strategic implications for staff recruitment | Wilden, RM; Gudergan, S; Lings, IN |
2009-01 | The effects of sensing and seizing of market opportunities and reconfiguring activities on the organisational resource base | Wilden, RM; Gudergan, S; Lings, IN; Tojib, D |
2008-01 | Managing Service Staff as an Organizational Resource: Implications for Customer Service Provision | Gudergan, S; Beatson, A; Lings, IN |
2008-01 | Strategic planning and performance: Extending the debate | Rudd, J; Greenley, GE; Beatson, A; Lings, IN |
2008-01 | Service staff attitudes, organizational practices and performance drivers | Beatson, A; Lings, IN; Gudergan, S |
2008-01 | Employee behaviour and relationship quality: Impact on customers | Beatson, A; Lings, IN; Gudergan, S |
2008-01 | The impact of implicit and explicity communcations on service delivery staff | Lings, IN; Beatson, A; Gudergan, S |
2007-01 | Employee-Based Brand Equity: Antecedents and Consequences | Supornpraditchai, T; Miller, K; Lings, IN; Jonmundsson, JB; Thyne, M; Deans, K; Gnoth, J |
2007-01 | Relational Orientation versus Firm Orientation: Want versus Should | Newman, AL; Lings, IN; Gudergan, S; Noguti, V; Thyne, M; Deans, K; Gnoth, J |
2007-01 | The Effect of Innovation on Service Base Customer Club Performance: Empirical Insights | Cox, DJ; Gudergan, S; Lings, IN; Engilbertsson, H |
2007-01 | Buying a Sponsor's Brand: The Role of Affective Commitment to the Sponsored Team | Lings, IN; Owen, KM |
2007-01 | Dynamic Capabilties and Organisational Performance | Wilden, RM; Gudergan, S; Lings, IN; Thyne, M; Deans, K; Gnoth, J |
2006-01 | The impact of internal market orientation on staff service behaviours | Lings, IN; Beatson, A; Gudergan, S; - |
2006-01 | Tensions in business relationships: the role of professional distancing | Newman, AL; Lings, IN; Gudergan, S; - |
2006-01 | Managing relational tensions: the professional engagement process | Newman, AL; Lings, IN; Gudergan, S; Ali, Y; van Dessel, M |
2006-01 | The impact of implicit and explicit communications to frontline staff on service delivery | Lings, IN; Gudergan, S; Beatson, A; Kennedy, J; Di Milia, L |
2006-01 | Employee-based brand equity | Wilden, RM; Gudergan, S; Lings, IN; Ali, Y; van Dessel, M |
2006-01 | A market orientated perspective on customer club performance: empirical insights | Cox, DJ; Gudergan, S; Lings, IN; Avlonitis, GJ; Papavassiliou, N; Papastathopoulou, P |