Browsing by Author Hannif, ZN

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Issue DateTitleAuthor(s)
Jan-2010Am I 'Boverred'? Voice Structures & Related Employee Attitudes In Call CentresMcDonnell, A; Hannif, ZN; Connell, JA; Burgess, J; Barnes, A; Lafferty, G
Jan-2009Australian call centres: Time to search for a new management model?Connell, JA; Hannif, ZN; Burgess, J
Jan-2011Call centre job functions and the quality of work life: revisiting the job characteristics modelHannif, ZN; Vo, A
Jan-2010Can perception influence the value of the training & development experience in Call Centre's?Hannif, ZN; Connell, JA; McDonnell, A; Burgess, J; Barnes, A; Balnave, N; Lafferty, G
Jan-2013Employee Growth and Development in Call Centres: A Comparative Australian StudyHannif, ZN; Lee, AJ
Jan-2005Employment Issues in Australian Public Sector Call Centres: Differences and Similarities with the Private SectorBurgess, J; Connell, JA; Hannif, ZN
Jan-2011The Good, the Bad and the Ugly: The Health and Safety of Young WorkersAnderson, D; Hannif, ZN; Lamm, F; Price, R; McDonald, P; Bailey, J; Pini, B
Jan-2008Job Quality - What does it mean, what does it matter? Comparisons between Australia and the UAEConnell, JA; Burgess, J; Hannif, ZN
Jan-2011Occupational Health and Safety of Migrant Workers: An International ConcernBoocock, M; Jamieson, S; Hannif, ZN; Lamare, R; Lamm, F; Martin, C; McDonnell, N; Robertson, C; Schweder, P; Shulruf, B; Sargeant, M; Giovannone, M
1-Oct-2013The reception of Anglo leadership styles in a transforming society: the case of American companies in VietnamVo, A; Hannif, ZN
Jan-2013Teams in call centres: does size make a difference?Hannif, ZN; McDonnell, A; Connell, JA; Burgess, JK
Jan-2012The Transfer Of Training And Development Practices In Japanese Subsidiaries In VietnamVo, A; Hannif, ZN
Jan-2010Unhealthy work? The policy-practice divide in Australian Call CentresHannif, ZN; Lamm, F; Vo, A
Jan-2009Unsafe work? OHS outcomes in Australian Call CentresHannif, ZN; Lamm, F; Vo, A
Jan-2010Unsafe/Unhealthy work? OH&S outcomes in Australian Call CentresHannif, ZN; Lamm, F; Vo, A
Jan-2010Unsafe/Unhealthy work? OH&S outcomes in Australian Call CentresHannif, ZN; Lamm, F; Vo, A
Jan-2011What's Trust Got to Do with it? Perceptions of trust in call centresHannif, ZN; Connell, JA; Burgess, J; McDonnell, A; Laneyrie, F; Li, L; Markey, R
Jan-2005When Non-Standard Work Becomes Pecarious - Insights from the New Zealand Call Centre IndustryHannif, ZN
Jan-2011The working experiences of student migrants in Australia and New ZealandAnderson, D; Lamare, R; Hannif, ZN; Price, R; McDonald, P; Bailey, J; Pini, B
Jan-2011The working experiences of student migrants in Australia and New ZealandAnderson, D; Lamare, R; Hannif, ZN; Laneyrie, F; Li, L; Markey, R