Browsing by Author McDonnell, A

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Issue Date	Title	Author(s)
Jan-2010	Am I 'Boverred'? Voice Structures & Related Employee Attitudes In Call Centres	McDonnell, A; Hannif, ZN; Connell, JA; Burgess, J; Barnes, A; Lafferty, G
Jan-2010	Can perception influence the value of the training & development experience in Call Centre's?	Hannif, ZN; Connell, JA; McDonnell, A; Burgess, J; Barnes, A; Balnave, N; Lafferty, G
1-Jan-2014	Having "a say": Forms of voice in Australian call centres	McDonnell, A; Connell, J; Hannif, Z; Burgess, J
2-Jan-2014	New technology and new workplaces: call centre careers – a growing reality?	Hannif, Z; Connell, J; McDonnell, A; Burgess, J
Jan-2013	Teams in call centres: does size make a difference?	Hannif, ZN; McDonnell, A; Connell, JA; Burgess, JK
Jan-2011	What's Trust Got to Do with it? Perceptions of trust in call centres	Hannif, ZN; Connell, JA; Burgess, J; McDonnell, A; Laneyrie, F; Li, L; Markey, R
Jan-2010	Working Time Flexibilities: A Paradox in Call Centres?	Hannif, ZN; McDonnell, A; Connell, JA; Burgess, J

Showing results 1 to 7 of 7