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Issue DateTitleAuthor(s)
2016-10-01Intelligent customer complaint handling utilising principal component and data envelopment analysis (PDA)Faed, A; Chang, E; Saberi, M; Hussain, OK; Azadeh, A
2017-08-01An Integrated Fuzzy Trust Prediction Approach in Product Design and EngineeringAzadeh, A; Sadri, S; Saberi, M; Yoon, JH; Chang, E; Khadeer Hussain, O; Pourmohammad Zia, N
2017-01-01Past, present and future of contact centers: a literature reviewSaberi, M; Khadeer Hussain, O; Chang, E
2018-01-01A heuristic machine learning based approach for utilizing scarce data in estimating fuel consumption of heavy duty trucksZakeri, A; Saberi, M; Hussain, OK; Chang, E; Barolli, L; Woungang, I; Hussain, OK
2018-04-01Addressing Missing Data and Data Competitiveness Issues: Transforming Tacit Knowledge into Explicit Form by Fuzzy Inference Learning SystemZakeri, A; Saberi, M; Hussain, OK; Chang, E
2008-10-31Developing a semantic service transaction system in the DE environmentDong, H; Hussain, FK; Chang, E
2005-01Protein Ontology Development Using OWLSidhu, AS; Dillon, TS; Chang, E; Sidhu, B; Grau, BC; Horrocks, I; Parsia, B; Schneider, P
2009-12-01A fuzzy inference model for risk based informed decision-making in e-businessHussain, O; Dillon, T; Chang, E; Hussain, F
2013-05-01Semantic Web Service matchmakers: State of the art and challengesDong, H; Hussain, FK; Chang, E
2004-01Intelligent Communication through Software Agent and Ontology for Multi-Site Software EngineeringWongthongtham, P; Chang, E; Dillon, TS; Cohren, R
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