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Issue DateTitleAuthor(s)
1-Jan-2012Online Consumer Complaint Behaviors: The Dynamics of Service Failures, Consumers' Word of Mouth, and Organization-Consumer RelationshipsBach, SB; Kim, S
1-Feb-2016Think socially but act publicly: Refocusing CSR as corporate public responsibilityKim, S; Kim, JN; Tam, L
1-Sep-2017Communication or action? Strategies fostering ethical organizational conduct and relational outcomesKim, S; Krishna, A
22-Mar-2016Encouraging the rise of fan publics: Bridging strategy to understand fan publics’ positive communicative actionsKrishna, A; Kim, S; Hutchins, A; Natalie, T
1-Aug-2016Strategic predisposition in communication management: Understanding organizational propensity towards bridging strategyKim, S
1-Nov-2018Understanding the effects of perceived ethics failure, compassionate leadership, and communication strategy on anti-government sentimentKim, S; Tam, L; Bach, S
13-Feb-2019Winning in the court of public opinion: Exploring public relations–legal collaboration during organizational crisisKim, S; Krishna, A; Plowman, KD
1-Jul-2018Unpacking the Effects of Alleged Gender Discrimination in the Corporate Workplace on Consumers’ Affective Responses and Relational PerceptionsKrishna, A; Kim, S; Shim, KJ
5-Nov-2019Consumers’ ethical orientation and pro-firm behavioral response to CSRShim, K; Kim, S
27-May-2018Unpacking Public Sentiment Toward the Government: How Citizens’ Perceptions of Government Communication Strategies Impact Public Engagement, Cynicism, and Communication Behaviors in South KoreaKim, S; Krishna, A
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