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Issue DateTitleAuthor(s)
1-Jan-2018Impact of Moral Ethics on Consumers’ Boycott Intentions: A Cross-Cultural Study of Crisis Perceptions and Responses in the United States, South Korea, and SingaporeShim, K; Cho, H; Kim, S; Yeo, SL
1-Nov-2018Understanding the effects of perceived ethics failure, compassionate leadership, and communication strategy on anti-government sentimentKim, S; Tam, L; Bach, S
13-Feb-2019Winning in the court of public opinion: Exploring public relations–legal collaboration during organizational crisisKim, S; Krishna, A; Plowman, KD
1-Jul-2018Unpacking the Effects of Alleged Gender Discrimination in the Corporate Workplace on Consumers’ Affective Responses and Relational PerceptionsKrishna, A; Kim, S; Shim, KJ
3-Sep-2017Bridging strategy versus buffering strategy: enhancing crisis management capability in public management for relational and reputational improvement, and conflict avoidanceKim, S; Krishna, A
1-Jan-2015Inquiring into activist publics in chronic environmental issues: Use of the mutual-gains approach for breaking a deadlockKim, S; Kim, JN; Tam, L; Kim, GT
1-Jan-2012Online Consumer Complaint Behaviors: The Dynamics of Service Failures, Consumers' Word of Mouth, and Organization-Consumer RelationshipsBach, SB; Kim, S
1-Feb-2016Think socially but act publicly: Refocusing CSR as corporate public responsibilityKim, S; Kim, JN; Tam, L
1-May-2016Bridge or buffer: Two ideas of effective corporate governance and public engagementKim, S; Kim, JN
1-Jan-2017Nationalism and international disputes in China: Implications for transnational corporations as corporate diplomatsTam, L; Kim, S
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