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Issue Date	Title	Author(s)
2011-05-01	The Eight Pillars of WOM management: Lessons from a multiple case study	Williams, M; Buttle, F
2012-01	Relating Word-of-Mouth to Corporate Reputation	Williams, M; Buttle, F; Biggemann, S
2016-08-31	Long-term intended and unintended effects of interaction in networks	Toth, Z; Williams, M; Biggemann, S
2013-09-11	Managing Word-of-Mouth: A Nonprofit Case Study	Williams, M; Buttle, F
2014-01-01	Building in sustainability, social responsibility and value co-creation	Biggemann, S; Williams, M; Kro, G
2014-01-01	Managing negative word-of-mouth: an exploratory study	Williams, M; Buttle, F
2015-07-02	The network value of fine arts – the role of large museums in supporting the network capabilities of their organisational partners	Williams, M; Toth, Z; Biggemann, S
2014-12	Smoke signals: An investigation of anti-smoking communication within marginalised communities within the health system. An outline research proposal	Williams, M; Allan, J
2012-01	Art Appropriation in an Australian Advertising Landscape: A qualitative research case study	Williams, M; Lee Richard
2019-01-01	Value creation in art galleries: A service logic analysis	Williams, M; Biggemann, S; Tóth, Z

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