The Application of Niven's Balanced scorecard in a NFP Organisation in Hong Kong: What are the Factors for Success?

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dc.contributor.author Yeung, A
dc.contributor.author Connell, JA
dc.date.accessioned 2010-05-28T09:54:04Z
dc.date.issued 2006-01
dc.identifier.citation The Journal of Asia Business Studies, 2006, 1 (1), pp. 26 - 33
dc.identifier.issn 1558-7894
dc.identifier.other C1UNSUBMIT en_US
dc.identifier.uri http://hdl.handle.net/10453/10095
dc.description.abstract In 2003 Niven modified Kaplan and Norton's (1992; 1993; 1996; 2000; 2004) balanced scorecard (BSC) framework, claiming that his redesigned model was more suited to nonprofit organizations than was Kaplan and Norton's. Since the redesigned BSC is a very recent innovation, it has not, to date, been tested in Hong Kong. Hence, this study set out to examine the extent to which Niven's BSC model could be applied in a non-profit organization in Hong Kong to assist with the mapping and tracking of their business strategies. Key issues were; the shifting of KPI measurements from input to outcomes, inadequate frontline training and a disproportionate amount of time spent on planning rather than on the execution of strategy.
dc.publisher USF School of Business & Management
dc.subject Hong Kong, Balanced Scorecard, Not-For-Profit, Performance Measures
dc.subject Hong Kong, Balanced Scorecard, Not-For-Profit, Performance Measures
dc.title The Application of Niven's Balanced scorecard in a NFP Organisation in Hong Kong: What are the Factors for Success?
dc.type Journal Article
dc.parent The Journal of Asia Business Studies
dc.journal.volume 1
dc.journal.volume 1
dc.journal.number 1 en_US
dc.publocation USA and Asia en_US
dc.identifier.startpage 26 en_US
dc.identifier.endpage 33 en_US
dc.cauo.name BUS.School of Management en_US
dc.conference Verified OK en_US
dc.for 150310 Organisation and Management Theory
dc.for 150305 Human Resources Management
dc.personcode 0000047289 en_US
dc.personcode 104609 en_US
dc.percentage 60 en_US
dc.classification.name Human Resources Management en_US
dc.classification.type FOR-08 en_US
dc.edition en_US
dc.custom en_US
dc.date.activity en_US
dc.location.activity en_US
dc.description.keywords Hong Kong, Balanced Scorecard, Not-For-Profit, Performance Measures en_US
dc.description.keywords Hong Kong, Balanced Scorecard, Not-For-Profit, Performance Measures
dc.staffid en_US
dc.staffid 104609 en_US
pubs.embargo.period Not known
pubs.organisational-group /University of Technology Sydney
pubs.organisational-group /University of Technology Sydney/DVC (Research)


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