Learning to Strategise Innovative Services: The Role of System Dynamics

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dc.contributor.author Gudergan, G
dc.contributor.author Gudergan, S
dc.date.accessioned 2010-05-28T09:54:30Z
dc.date.issued 2004-01
dc.identifier.citation International Journal of Innovation and Learning, 2004, 1 (3), pp. 227 - 239
dc.identifier.issn 1471-8197
dc.identifier.other C1UNSUBMIT en_US
dc.identifier.uri http://hdl.handle.net/10453/10166
dc.description.abstract A number of studies from a management perspective distinguish various types and levels of learning. The extent to which actual management decisions take into account such frameworks and lead to innovative services is limited. Increasingly, organisations address these issues by employing system dynamics modelling and simulation (SDMS) with the aim to facilitate learning about industrial service aspects and, ultimately, to offer innovative industrial services. Yet, there is no explicit research assessing the extent to which the employment of SDMS enhances learning in industrial service organisations. The goal of this paper is to investigate this. More specifically, in this paper we link SDMS aspects to critical reflective learning as an antecedent factor of innovation. We provide support for our proposed linkages with a case study, in which we illustrate the effects of SDMS on critical reflective learning within the context of an organisation, which has employed SDMS when developing industrial service strategies.
dc.publisher Inderscience Publishers
dc.subject innovation management, critical reflective learning, system dynamics, modelling, simulation, Business & Management
dc.subject innovation management, critical reflective learning, system dynamics, modelling, simulation; Business & Management
dc.title Learning to Strategise Innovative Services: The Role of System Dynamics
dc.type Journal Article
dc.parent International Journal of Innovation and Learning
dc.journal.volume 3
dc.journal.volume 1
dc.journal.number 3 en_US
dc.publocation United Kingdom en_US
dc.identifier.startpage 227 en_US
dc.identifier.endpage 239 en_US
dc.cauo.name BUS.School of Marketing en_US
dc.conference Verified OK en_US
dc.for 150312 Organisational Planning and Management
dc.personcode 0000018105 en_US
dc.personcode 990862 en_US
dc.percentage 100 en_US
dc.classification.name Organisational Planning and Management en_US
dc.classification.type FOR-08 en_US
dc.edition en_US
dc.custom en_US
dc.date.activity en_US
dc.location.activity en_US
dc.location.activity Australia
dc.description.keywords innovation management, critical reflective learning, system dynamics, modelling, simulation en_US
dc.description.keywords innovation management, critical reflective learning, system dynamics, modelling, simulation
dc.staffid 990862 en_US
pubs.embargo.period Not known
pubs.organisational-group /University of Technology Sydney
pubs.organisational-group /University of Technology Sydney/Faculty of Business
pubs.organisational-group /University of Technology Sydney/Faculty of Business/School of Marketing


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