Individuals' choice behaviour in waiting situations

DSpace/Manakin Repository

Search OPUS


Advanced Search

Browse

My Account

Show simple item record

dc.contributor.author Gudergan, S
dc.date.accessioned 2010-05-28T09:54:45Z
dc.date.issued 1997-01
dc.identifier.citation Academy of Marketing Studies Journal, 1997, 1 (1), pp. 22 - 26
dc.identifier.issn 1095-6298
dc.identifier.other C1UNSUBMIT en_US
dc.identifier.uri http://hdl.handle.net/10453/10208
dc.description.abstract This paper shows that the propensity to interrupt and/or to not engage again into particular waiting situations is not solely depending on the actual time spent waiting. The examination indicates that individuals perceive value resulting from both the time spent waiting and the purpose of engaging into the focal waiting situation. Further, customer satisfaction/dissatisfaction with the focal waiting situation can arise as a consequence of perceived value for waiting and/or perceived value of the purpose of engaging into waiting. The propensity to interrupt and/or to not engage again into the focal waiting situation is modelled as choice behaviour accounting for perceived waiting time value and customer satisfaction/ dissatisfaction with waiting time.
dc.format No Code
dc.publisher Allied Academies
dc.title Individuals' choice behaviour in waiting situations
dc.type Journal Article
dc.parent Academy of Marketing Studies Journal
dc.journal.volume 1
dc.journal.number 1 en_US
dc.publocation Candler, NC USA en_US
dc.identifier.startpage 22 en_US
dc.identifier.endpage 26 en_US
dc.cauo.name BUS.School of Marketing en_US
dc.conference Verified OK en_US
dc.for 150506 Marketing Theory
dc.personcode 990862
dc.percentage 100 en_US
dc.classification.name Marketing Theory en_US
dc.classification.type FOR-08 en_US
dc.edition en_US
dc.custom en_US
dc.date.activity en_US
dc.location.activity en_US
dc.description.keywords NA en_US
pubs.embargo.period Not known
pubs.organisational-group /University of Technology Sydney
pubs.organisational-group /University of Technology Sydney/Faculty of Business
pubs.organisational-group /University of Technology Sydney/Faculty of Business/School of Marketing
utslib.copyright.status Open Access
utslib.copyright.date 2015-04-15 12:23:47.074767+10
utslib.collection.history General (ID: 2)


Files in this item

This item appears in the following Collection(s)

Show simple item record