Benefits of participating in accreditation surveying.

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dc.contributor.author Lancaster, J
dc.contributor.author Braithwaite, J
dc.contributor.author Greenfield, D
dc.date.accessioned 2010-05-28T09:56:52Z
dc.date.issued 2010
dc.identifier.citation International journal of health care quality assurance, 2010, 23 (2), pp. 141 - 152
dc.identifier.issn 0952-6862
dc.identifier.other C1 en_US
dc.identifier.uri http://hdl.handle.net/10453/10498
dc.description.abstract PURPOSE: This paper aims to explore how surveying benefits accreditation surveyors and the organisations in which they are regularly employed. The purpose is to examine from the perspective of senior executives who pursue this form of secondary professional activity, what they seek from being surveyors and what they believe they gain from the experience. DESIGN/METHODOLOGY/APPROACH: The data were collected from recorded interviews with three senior area health executives who also serve as accreditation surveyors for the Australian Council on Healthcare Standards. The interviews comprised a series of open-ended, semi-structured questions. One hour was allocated for each interview. The questions were designed to explore why senior executive health professionals seek secondary professional activity as surveyors and their perceptions of the benefits they gain from surveying. FINDINGS: The benefits derived from surveying as a secondary professional activity fall into four categories. First, it exposes the surveyor to new methods and innovations. Second, it provides a unique form of ongoing learning. Third, it serves as a resource for acquiring expertise to enhance quality within the institutions in which the participants were regularly employed and, finally, it provides opportunities to contribute to the process of quality improvement and enhance public health beyond the organisations in which the participants were regularly employed. PRACTICAL IMPLICATIONS: This research identifies a key aspect of the accreditation process that has not been the focus of previous research. It provides a reference point for understanding the value of surveying to the surveyor and to the institutions in which they are regularly employed. ORIGINALITY/VALUE: The paucity of existing literature on the role of the surveyor-both pre and post accreditation-makes this topic timely and significant. This study is important because almost all accreditation programs world wide rely on external surveyors, and yet we know little about them.
dc.format Print
dc.language eng
dc.relation.hasversion Accepted manuscript version en_US
dc.relation.isbasedon 10.1108/09526861011017076
dc.title Benefits of participating in accreditation surveying.
dc.type Journal Article
dc.parent International journal of health care quality assurance
dc.journal.volume 2
dc.journal.volume 23
dc.journal.number 2 en_US
dc.publocation Bingley, UK en_US
dc.identifier.startpage 141 en_US
dc.identifier.endpage 152 en_US
dc.cauo.name LAW.Faculty of law en_US
dc.conference Verified OK en_US
dc.for 1117 Public Health and Health Services
dc.personcode 940003
dc.percentage 100 en_US
dc.classification.name Public Health and Health Services en_US
dc.classification.type FOR-08 en_US
dc.edition en_US
dc.custom en_US
dc.date.activity en_US
dc.location.activity en_US
dc.description.keywords Humans
dc.description.keywords Attitude of Health Personnel
dc.description.keywords Adult
dc.description.keywords Interviews as Topic
dc.description.keywords New South Wales
dc.description.keywords Accreditation
dc.description.keywords Quality Improvement
dc.description.keywords Professional Competence
pubs.embargo.period Not known
pubs.organisational-group /University of Technology Sydney
pubs.organisational-group /University of Technology Sydney/Faculty of Law
utslib.copyright.status Open Access
utslib.copyright.date 2015-04-15 12:23:47.074767+10
pubs.consider-herdc true


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