Obesity, tourism and discrimination? An investigation of airline 'customer of size' policies

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dc.contributor.author Harris, C
dc.contributor.author Small, J
dc.contributor.editor Carlsen, J
dc.contributor.editor Hughes, M
dc.contributor.editor Holmes, K
dc.contributor.editor Jones, R
dc.date.accessioned 2010-06-16T05:01:37Z
dc.date.issued 2009-01
dc.identifier.citation Proceedings of the 18th CAUTHE Conference, 2009, pp. 1 - 20
dc.identifier.isbn 1863081526
dc.identifier.other E1 en_US
dc.identifier.uri http://hdl.handle.net/10453/12071
dc.description.abstract This paper explores the potential of airlines to discriminate against obese customers through their direct or indirect `customer of size policies, determined though a web survey of the policies of airlines in the One World Alliance and Star Alliance airline groups. The authors argue that discrimination can be a form of exclusion and stigmatisation by the tourism industry. A review of weight stigma theory introduces important frameworks within which the experience of the obese traveller can be considered. Exclusion can occur through non-participation or indirectly through forms of `Othering of tourist participants. By calling attention to the experiences of obese travellers and the airline policies we also ask: whose lives are privileged in the provision of the tourist experience? This exploratory research leads the authors to question why tourism scholars have not researched groups such as the obese, which, we argue, also constitute the `Other. Such an omission raises important questions about ethics and how we conceptualise and research `Tourism.
dc.format Esha Dutt
dc.publisher Promaco Conventions Pty Ltd
dc.title Obesity, tourism and discrimination? An investigation of airline 'customer of size' policies
dc.type Conference Proceeding
dc.parent Proceedings of the 18th CAUTHE Conference
dc.journal.number en_US
dc.publocation W.A. en_US
dc.publocation W.A.
dc.publocation W.A.
dc.identifier.startpage 1 en_US
dc.identifier.endpage 20 en_US
dc.cauo.name BUS.School of Leisure, Sport and Tourism en_US
dc.conference Verified OK en_US
dc.conference Council for Australian University Tourism and Hospitality Education annual conference
dc.conference Council for Australian University Tourism and Hospitality Education annual conference
dc.for 150603 Tourism Management
dc.personcode 940007
dc.percentage 100 en_US
dc.classification.name Tourism Management en_US
dc.classification.type FOR-08 en_US
dc.edition en_US
dc.custom Council for Australian University Tourism and Hospitality Education annual conference en_US
dc.date.activity 20090210 en_US
dc.date.activity 2009-02-10
dc.date.activity 2009-02-10
dc.location.activity Fremantle en_US
dc.location.activity Fremantle
dc.location.activity Fremantle
dc.description.keywords Obesity, tourism, airlines, weight stigma, discrimination en_US
dc.description.keywords Obesity, tourism, airlines, weight stigma, discrimination
dc.description.keywords Obesity, tourism, airlines, weight stigma, discrimination
pubs.embargo.period Not known
pubs.organisational-group /University of Technology Sydney
pubs.organisational-group /University of Technology Sydney/Faculty of Business
pubs.organisational-group /University of Technology Sydney/Faculty of Business/School of Management
pubs.organisational-group /University of Technology Sydney/Strength - Cosmopolitan Civil Societies


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