A qualitative analysis of the content of telephone calls made by women to a dedicated 'Next Birth After Caesarean' antenatal clinic

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dc.contributor.author David, S
dc.contributor.author Fenwick, JH
dc.contributor.author Bayes, S
dc.contributor.author Martin, T
dc.date.accessioned 2011-02-07T06:24:52Z
dc.date.issued 2010-01
dc.identifier.citation Women and Birth, 2010, 23 (4), pp. 166 - 171
dc.identifier.issn 1031-170X
dc.identifier.other C1 en_US
dc.identifier.uri http://hdl.handle.net/10453/13805
dc.description.abstract Background The `Next Birth After Caesarean (NBAC) clinic is a dedicated service for women who have had a previous caesarean section. The midwifery-led clinic commenced at a tertiary hospital in Western Australia in 2008. As part of this service, access to a midwife via telephone is available. Aim This paper aims to provide maternity health care providers with an increased understanding of, and insight into, the different information needs of this specific group of maternity care consumers. Methods A qualitative descriptive approach was used to analyse the content of 170 telephone calls made by women to the NBAC clinic over a period of 16 months (July 2008November 2009). Results Six distinct categories of calls were elicited from the analysis process with the majority of calls related to women seeking information and support about the option of vaginal birth after caesarean (VBAC). These were labeled: `Wanting and seeking a VBAC; `Is VBAC a possiblility?; `Seeking clarification and cross-checking information in the face of opposition; `Existing NBAC clients checking in/checking out; `Feeling distressed and disappointed; wanting to talk and `Professional inquiry about NBAC service.
dc.publisher Elsevier Inc
dc.relation.isbasedon 10.1016/j.wombi.2010.07.002
dc.title A qualitative analysis of the content of telephone calls made by women to a dedicated 'Next Birth After Caesarean' antenatal clinic
dc.type Journal Article
dc.parent Women and Birth
dc.journal.volume 4
dc.journal.volume 23
dc.journal.number 4 en_US
dc.publocation Australia en_US
dc.identifier.startpage 166 en_US
dc.identifier.endpage 171 en_US
dc.cauo.name FOH.Center for Midwifery, Child and Family Health en_US
dc.conference Verified OK en_US
dc.for 111006 Midwifery
dc.personcode 044296
dc.percentage 100 en_US
dc.classification.name Midwifery en_US
dc.classification.type FOR-08 en_US
dc.edition en_US
dc.custom en_US
dc.date.activity en_US
dc.location.activity en_US
dc.description.keywords Caesarean section, Vaginal birth after caesarean, Telephone service, Midwifery care, Emotional care, Informed choice, Decisional conflict en_US
pubs.embargo.period Not known
pubs.organisational-group /University of Technology Sydney
pubs.organisational-group /University of Technology Sydney/Faculty of Health
utslib.copyright.status Closed Access
utslib.copyright.date 2015-04-15 12:17:09.805752+10
utslib.collection.history Closed (ID: 3)

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