Vendor Transition and the Impact on In-flight Projects

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dc.contributor.author Booker, A
dc.contributor.author Sixsmith, AJ
dc.contributor.editor Rosemann, M
dc.contributor.editor Green, P
dc.contributor.editor Rohde, F
dc.date.accessioned 2012-02-02T11:08:06Z
dc.date.issued 2010-01
dc.identifier.citation ACIS 2010 Proceedings - Informtion Systems: Defining and Establishing a High Impact Discipline, 2010, pp. 1 - 11
dc.identifier.other E1 en_US
dc.identifier.uri http://hdl.handle.net/10453/16269
dc.description.abstract This paper explores the vendor transition process after the termination or alteration of existing outsourcing contracts and the impact on in-flight projects. A single case study based on a large Australian telecommunications company, which operates a heavily outsourced IT environment is presented. Qualitative techniques were used for data collection and analysis. Data collection was undertaken using on-site semi-structured open-ended interviews. The following key themes were uncovered in the interviews 1) Communication of the vendor transition, 2) The transition period, 3) Confusion during transition, 4) Extending agreements, and 5) Knowledge management. The paper concludes by presenting a number implications and underlying points of interest derived from the findings.
dc.publisher Association for Information Systems
dc.title Vendor Transition and the Impact on In-flight Projects
dc.type Conference Proceeding
dc.parent ACIS 2010 Proceedings - Informtion Systems: Defining and Establishing a High Impact Discipline
dc.journal.number en_US
dc.publocation AIS Electronic Library (AISeL) en_US
dc.publocation Nanjing, China
dc.identifier.startpage 1 en_US
dc.identifier.endpage 11 en_US
dc.cauo.name FEIT.School of Systems, Management and Leadership en_US
dc.conference Verified OK en_US
dc.conference International Conference on Communication Technology
dc.conference Australian Conference on Information Systems
dc.for 0806 Information Systems
dc.personcode 030349
dc.percentage 100 en_US
dc.classification.name Information Systems en_US
dc.classification.type FOR-08 en_US
dc.edition en_US
dc.custom Australian Conference on Information Systems en_US
dc.date.activity 20101201 en_US
dc.date.activity 2010-11-11
dc.date.activity 2010-12-01
dc.location.activity Brisbane, Qld, Australia en_US
dc.location.activity Nanjing, China
dc.description.keywords Outsourcing, Vendor Transition, In-flight Projects en_US
dc.description.keywords 3G mobile communication , Long Term Evolution , quality of service , video streaming
pubs.embargo.period Not known
pubs.organisational-group /University of Technology Sydney
pubs.organisational-group /University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group /University of Technology Sydney/Faculty of Engineering and Information Technology/School of Systems, Management and Leadership
pubs.organisational-group /University of Technology Sydney/Strength - Human Centred Technology Design
utslib.copyright.status Open Access
utslib.copyright.date 2015-04-15 12:23:47.074767+10
utslib.collection.history General (ID: 2)


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