Nursing unit managers, staff retention and the work environment

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dc.contributor.author Duffield, CM
dc.contributor.author Roche, MA
dc.contributor.author Blay, N
dc.contributor.author Stasa, H
dc.date.accessioned 2012-02-02T11:13:22Z
dc.date.issued 2011-01
dc.identifier.citation Journal of Clinical Nursing, 2011, 20 (1-2), pp. 23 - 33
dc.identifier.issn 0962-1067
dc.identifier.other C5 en_US
dc.identifier.uri http://hdl.handle.net/10453/16777
dc.description.abstract Aim and objective: This paper examined the impact of leadership characteristics of nursing unit managers, as perceived by staff nurses, on staff satisfaction and retention. Background. A positive work environment will increase levels of job satisfaction and staff retention. Nurse leaders play a critical role in creating a positive work environment. Important leadership characteristics of the front-line nurse manager include visibility, accessibility, consultation, recognition and support. Design: Secondary analysis of data collected on 94 randomly selected wards in 21 public hospitals across two Australian states between 2004-2006. Methods: All nurses (n = 2488, 80·3% response rate) on the selected wards were asked to complete a survey that included the 49-item Nursing Work Index-Revised [NWI-R] together with measures of job satisfaction, satisfaction with nursing and intention to leave. Subscales of the NWI-R were calculated. Leadership, the domain of interest, consisted of 12 items. Wards were divided into those reporting either positive or negative leadership. Data were analysed at the nurse level using spss version 16. Results: A nursing manager who was perceived to be a good leader, was visible, consulted with staff, provided praise and recognition and where flexible work schedules were available was found to distinguish the positive and negative wards. However, for a ward to be rated as positive overall, nurse leaders need to perform well on all the leadership items. Conclusion: An effective nursing unit manager who consults with staff and provides positive feedback and who is rated highly on a broad range of leadership items is instrumental in increasing job satisfaction and satisfaction with nursing. Relevance to clinical practice: Good nurse managers play an important role in staff retention and satisfaction. Improved retention will lead to savings for the organisation, which may be allocated to activities such as training and mentorship to assist nurse leaders in developing these critical leadership skills. Strategies also need to be put in place to ensure that nurse leaders receive adequate organisational support from nursing executives. © 2010 Blackwell Publishing Ltd.
dc.language eng
dc.relation.hasversion Accepted manuscript version en_US
dc.relation.isbasedon 10.1111/j.1365-2702.2010.03478.x
dc.title Nursing unit managers, staff retention and the work environment
dc.type Journal Article
dc.description.version Published
dc.parent Journal of Clinical Nursing
dc.journal.volume 1-2
dc.journal.volume 20
dc.journal.number 1-2 en_US
dc.publocation Oxford, UK en_US
dc.identifier.startpage 23 en_US
dc.identifier.endpage 33 en_US
dc.cauo.name FOH.Faculty of Health en_US
dc.conference Verified OK en_US
dc.for 1110 Nursing
dc.personcode 840194
dc.personcode 030731
dc.personcode 107580
dc.personcode 10663351
dc.percentage 100 en_US
dc.classification.name Nursing en_US
dc.classification.type FOR-08 en_US
dc.edition en_US
dc.custom en_US
dc.date.activity en_US
dc.location.activity en_US
dc.description.keywords Leadership
dc.description.keywords Nursing unit managers
dc.description.keywords Staff retention
dc.description.keywords Work environment
pubs.embargo.period Not known
pubs.organisational-group /University of Technology Sydney
pubs.organisational-group /University of Technology Sydney/Faculty of Health
pubs.organisational-group /University of Technology Sydney/Strength - Health Services and Practice Research
pubs.organisational-group /University of Technology Sydney/Students
utslib.copyright.status Open Access
utslib.copyright.date 2015-04-15 12:23:47.074767+10
pubs.consider-herdc true
pubs.consider-herdc false
utslib.collection.history Uncategorised (ID: 363)
utslib.collection.history General (ID: 2)


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