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  • Scerri, M; Agarwal, R (Supply Chain Management Research Centre, 2010-01)
    Yield management is credited with delivering increases in revenue of between five to seven percent for top tier airlines. Since that time, its application has been extended to other service sectors within the travel and ...
  • Small, J (CAUTHE, 2010-01)
    While it is acknowledged that the tourist experience is embodied, few researchers have considered how physical appearance is experienced on holiday. The present study employed the research method, memory-work, to examine ...