Relationship quality as a predictor of B2B customer loyalty

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dc.contributor.author Rauyruen, P
dc.contributor.author Miller, KE
dc.date.accessioned 2009-12-21T02:40:24Z
dc.date.issued 2007-01-01
dc.identifier.citation JOURNAL OF BUSINESS RESEARCH, 2007, 60 (1), pp. 21 - 31 (11)
dc.identifier.issn 0148-2963
dc.identifier.other C1UNSUBMIT en_US
dc.identifier.uri http://hdl.handle.net/10453/5641
dc.language English
dc.publisher ELSEVIER SCIENCE INC
dc.relation.isbasedon 10.1016/j.jbusres.2005.11.006
dc.title Relationship quality as a predictor of B2B customer loyalty
dc.type Journal Article
dc.description.version Published
dc.description.version Published
dc.description.version Published
dc.description.version Published
dc.description.version Published
dc.parent JOURNAL OF BUSINESS RESEARCH
dc.journal.volume 1
dc.journal.volume 60
dc.journal.number 1 en_US
dc.publocation New York, NY, USA en_US
dc.identifier.startpage 21 en_US
dc.identifier.endpage 31 en_US
dc.cauo.name BUS.School of Marketing en_US
dc.conference Verified OK en_US
dc.for 150502 Marketing Communications
dc.for 1503 Business and Management
dc.for 150604 Tourism Marketing
dc.personcode 780285
dc.percentage 33 en_US
dc.classification.name Business and Management en_US
dc.classification.type FOR-08 en_US
dc.location.activity ISI:000243216300003 en_US
dc.description.keywords Social Sciences
dc.description.keywords Business
dc.description.keywords Business & Economics
dc.description.keywords BUSINESS
dc.description.keywords loyalty
dc.description.keywords relationship quality
dc.description.keywords B2B
dc.description.keywords service quality
dc.description.keywords courier services
dc.description.keywords trust
dc.description.keywords commitment
dc.description.keywords satisfaction
dc.description.keywords SERVICE QUALITY
dc.description.keywords BRAND LOYALTY
dc.description.keywords CONSUMER SATISFACTION
dc.description.keywords BUSINESS RELATIONSHIPS
dc.description.keywords BEHAVIORAL INTENTIONS
dc.description.keywords PURCHASING BEHAVIOR
dc.description.keywords TRUST
dc.description.keywords MODEL
dc.description.keywords COMMITMENT
dc.description.keywords IMPACT
pubs.embargo.period Not known
pubs.organisational-group /University of Technology Sydney
pubs.organisational-group /University of Technology Sydney/Faculty of Business
pubs.organisational-group /University of Technology Sydney/Faculty of Business/School of Marketing
utslib.copyright.status Closed Access
utslib.copyright.date 2015-04-15 12:17:09.805752+10
pubs.consider-herdc false


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