Health care professionals' views of implementing a policy of open disclosure of errors.

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Show simple item record Sorensen, R Iedema, R Piper, D Manias, E Williams, A Tuckett, A 2010-05-28T09:51:12Z 2008-10
dc.identifier.citation Journal of health services research & policy, 2008, 13 (4), pp. 227 - 232
dc.identifier.issn 1355-8196
dc.identifier.other C1 en_US
dc.description.abstract OBJECTIVES: To understand the views of doctors, nurses, allied health professionals and health managers of open disclosure of medical errors. METHODS: Semi-structured interviews were conducted with 131 health professionals to understand their experiences of implementing open disclosure in 21 providers in Australia. RESULTS: Health professionals are positive about open disclosure and are applying the model to patient-clinician communication encounters more generally. Workforce and systems competencies enable clinicians and health service managers to implement open disclosure principles and practices, although a propensity to hide errors, wavering commitment and to exacerbate the problem inhibits implementation as policy intends. The gap between policy objectives and their implementation limits the benefits to health professionals. CONCLUSION: Health services must develop organizing capabilities if open disclosure is to be implemented as intended. Activities should identify and address factors that impede implementation and enable workforce and system competencies to develop. These activities will allow health services to adapt central open disclosure policy to local conditions and to embed its principles and practices organization-wide.
dc.format Print
dc.language eng
dc.relation.isbasedon 10.1258/jhsrp.2008.008062
dc.title Health care professionals' views of implementing a policy of open disclosure of errors.
dc.type Journal Article
dc.parent Journal of health services research & policy
dc.journal.volume 4
dc.journal.volume 13
dc.journal.number 4 en_US
dc.publocation United Kingdom en_US
dc.identifier.startpage 227 en_US
dc.identifier.endpage 232 en_US FASS.ADMIN Executive Support en_US
dc.conference Verified OK en_US
dc.for 1117 Public Health and Health Services
dc.personcode 100638
dc.personcode 040083
dc.percentage 100 en_US Public Health and Health Services en_US
dc.classification.type FOR-08 en_US
dc.edition en_US
dc.custom en_US en_US
dc.location.activity en_US
dc.description.keywords en_US
dc.description.keywords Humans
dc.description.keywords Attitude of Health Personnel
dc.description.keywords Disclosure
dc.description.keywords Health Policy
dc.description.keywords Medical Errors
dc.description.keywords Australia
dc.description.keywords Interviews as Topic
pubs.embargo.period Not known
pubs.organisational-group /University of Technology Sydney
pubs.organisational-group /University of Technology Sydney/Faculty of Arts and Social Sciences
pubs.organisational-group /University of Technology Sydney/Strength - Research in Learning and Change
utslib.copyright.status Closed Access 2015-04-15 12:17:09.805752+10
utslib.collection.history Uncategorised (ID: 363)
utslib.collection.history Closed (ID: 3)

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