The malfunctions of new public management: a case study of governance in indigenous affairs

The Australian National University
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New Accountabilities, New Challenges, 2015, pp. 265 - 296
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Indigenous policy presents in acute form a case study of challenges to present public administration practice. Successive governments have promised to reduce extreme disadvantage and to do this in conjunction with affected citizens.2 But failures persist. In looking for explanations, Dr Peter Shergold (2006) has not only arraigned governance as a threshold cause but also set a high bar for its practice:
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