Relationship Issues in Global Software Development Enterprises

Alami, A; Wong, B; McBride, TM

Relationship Issues in Global Software Development Enterprises

Alami, A Wong, B McBride, TM

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Publisher:: Ivy League Publishing
Publication Type:: Journal Article
Citation:: Journal of Global Information Technology Management, 2008, 11 (1), pp. 49 - 68
Issue Date:: 2008-01

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Full metadata record

Field	Value	Language
dc.contributor.author	Alami, A	en_US
dc.contributor.author	Wong, B	en_US
dc.contributor.author	McBride, TM https://orcid.org/0000-0002-9038-7952	en_US
dc.date.issued	2008-01	en_US
dc.identifier.citation	Journal of Global Information Technology Management, 2008, 11 (1), pp. 49 - 68	en_US
dc.identifier.issn	1097-198X	en_US
dc.identifier.uri	http://hdl.handle.net/10453/12793
dc.description.abstract	Recent studies have shown a substantial growth in the global IT outsourcing market. The literature discusses an extensive range of various IT outsourcing models. This study introduces a cross onshore and offshore outsourcing model. It discusses relationship issues between the vendor and its offshoring centre. The research reveals that global IT enterprise models face serious relationship issues. These issues are cultural differences, communication, economic conditions in the offshoring country, harsh contract penalties, lack of client support, lack of clientâs domain knowledge, unrealistic time frames and the cost saving objectives of the model. The research uses a qualitative research methodology based on multiple case studies.	en_US
dc.publisher	Ivy League Publishing	en_US
dc.relation.ispartof	Journal of Global Information Technology Management	en_US
dc.relation.isbasedon	10.1504/IJTM.2012.043926	en_US
dc.title	Relationship Issues in Global Software Development Enterprises	en_US
dc.type	Journal Article
utslib.citation.volume	1	en_US
utslib.citation.volume	11	en_US
utslib.for	080699 Information Systems not elsewhere classified	en_US
utslib.for	0806 Information Systems	en_US
utslib.for	1503 Business and Management	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Software
pubs.organisational-group	/University of Technology Sydney/Strength - HCTD - Human Centred Technology Design
utslib.copyright.status	closed_access
pubs.consider-herdc	true	en_US
pubs.issue	1	en_US
pubs.volume	11	en_US

Abstract:

Recent studies have shown a substantial growth in the global IT outsourcing market. The literature discusses an extensive range of various IT outsourcing models. This study introduces a cross onshore and offshore outsourcing model. It discusses relationship issues between the vendor and its offshoring centre. The research reveals that global IT enterprise models face serious relationship issues. These issues are cultural differences, communication, economic conditions in the offshoring country, harsh contract penalties, lack of client support, lack of clientâs domain knowledge, unrealistic time frames and the cost saving objectives of the model. The research uses a qualitative research methodology based on multiple case studies.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/12793