Towards Linguistic-based Evaluation System of Cloud Software as a Service (SaaS) Provider

Ikram, MA; Alturki, R; Hussain, FK

Towards Linguistic-based Evaluation System of Cloud Software as a Service (SaaS) Provider

Ikram, MA Alturki, R Hussain, FK

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Publisher:: The Science and Information Organization
Publication Type:: Journal Article
Citation:: International Journal of Advanced Computer Science and Applications, 2022, 13, (2), pp. 716-722
Issue Date:: 2022-01-01

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Field	Value	Language
dc.contributor.author	Ikram, MA
dc.contributor.author	Alturki, R
dc.contributor.author	Hussain, FK
dc.date.accessioned	2023-02-07T03:10:21Z
dc.date.available	2023-02-07T03:10:21Z
dc.date.issued	2022-01-01
dc.identifier.citation	International Journal of Advanced Computer Science and Applications, 2022, 13, (2), pp. 716-722
dc.identifier.issn	2158-107X
dc.identifier.issn	2156-5570
dc.identifier.uri	http://hdl.handle.net/10453/165967
dc.description.abstract	Cloud Software as a Service (SaaS) is a type of delivering software application by using Cloud computing Infrastructure services. Cloud SaaS used the global Internet connection to offer its services to the client consumers. The selection of Cloud SaaS provider is based on the evaluation mechanism that the Cloud SaaS consumer manage before making the service contract. In this paper, the linguistic-based evaluation of Cloud SaaS quality attributes has been proposed to help the consumer to assess the service for optimal service selection. Our proposed approach has been developed by the combinations of fuzzy logic and TOPSIS MCDM methods. The proposed approach helps the Cloud SaaS consumer to select the optimal service Cloud SaaS service provider. The case study has been proposed in order to demonstrate the proposed approach.
dc.language	en
dc.publisher	The Science and Information Organization
dc.relation.ispartof	International Journal of Advanced Computer Science and Applications
dc.relation.isbasedon	10.14569/IJACSA.2022.0130284
dc.rights	info:eu-repo/semantics/openAccess
dc.subject	0803 Computer Software, 1005 Communications Technologies
dc.title	Towards Linguistic-based Evaluation System of Cloud Software as a Service (SaaS) Provider
dc.type	Journal Article
utslib.citation.volume	13
utslib.for	0803 Computer Software
utslib.for	1005 Communications Technologies
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Strength - AAII - Australian Artificial Intelligence Institute
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Computer Science
utslib.copyright.status	open_access	*
dc.date.updated	2023-02-07T03:10:19Z
pubs.issue	2
pubs.publication-status	Published
pubs.volume	13
utslib.citation.issue	2

Abstract:

Cloud Software as a Service (SaaS) is a type of delivering software application by using Cloud computing Infrastructure services. Cloud SaaS used the global Internet connection to offer its services to the client consumers. The selection of Cloud SaaS provider is based on the evaluation mechanism that the Cloud SaaS consumer manage before making the service contract. In this paper, the linguistic-based evaluation of Cloud SaaS quality attributes has been proposed to help the consumer to assess the service for optimal service selection. Our proposed approach has been developed by the combinations of fuzzy logic and TOPSIS MCDM methods. The proposed approach helps the Cloud SaaS consumer to select the optimal service Cloud SaaS service provider. The case study has been proposed in order to demonstrate the proposed approach.

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http://hdl.handle.net/10453/165967