Receptionists Experiences Of Occupational Violence In General Practice: A Qualitative Study

Royal Coll General Practitioners
Publication Type:
Journal Article
British Journal of General Practice, 2009, 59 (565), pp. 578 - 583
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Background The significance of occupational violence in general practice is well established, but research has focused almost exclusively on the experiences of GPs. Only limited research has examined the role of general practice receptionists despite the
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