Innovation in Services and its measurement at firm level: A Literature Review

Publisher:
2011 ANZAM Operation, Supply Chain and Services Symposium
Publication Type:
Conference Proceeding
Citation:
The role of operations management in delivering business performance, 2011, pp. 402 - 425
Issue Date:
2011-01
Full metadata record
http://www.deakin.edu.au/buslaw/gsb/anzam/docs/anzam-papers.pdf
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