Measuring Returns on Investments in ERP Systems

Publication Type:
Conference Proceeding
International Business Information Management Conference, 2007, pp. 267 - 273
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The research described in this paper indentifies the returns received on investments made by organisations attempting to utilise ERP technology. A hypothesis formed from the literature review was investigated using a survey questionnaire distributed to IT professionals involved with the implementation of ERP systems. Based on these investigations, conclusions were drawn about current industry practice in measuring the returns on investment on ERP systemes
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