Study on the Framework of e-Government Services Capability: An Empirical Investigation

Hu, G; Pan, W; Lin, H; Kang, K; Best, ML

Study on the Framework of e-Government Services Capability: An Empirical Investigation

Hu, G Pan, W Lin, H Kang, K

Best, ML

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Publication Type:: Journal Article
Citation:: Social Science Computer Review, 2014, 32 (1), pp. 56 - 73
Issue Date:: 2014-01-01

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Full metadata record

Field	Value	Language
dc.contributor.author	Hu, G	en_US
dc.contributor.author	Pan, W	en_US
dc.contributor.author	Lin, H	en_US
dc.contributor.author	Kang, K https://orcid.org/0000-0003-4252-9802	en_US
dc.contributor.author	Best, ML	en_US
dc.date.issued	2014-01-01	en_US
dc.identifier.citation	Social Science Computer Review, 2014, 32 (1), pp. 56 - 73	en_US
dc.identifier.issn	0894-4393	en_US
dc.identifier.uri	http://hdl.handle.net/10453/34575
dc.description.abstract	Enhancement of the effectiveness and efficiency of e-government services (EGS) is critical to better meeting the increasing public demands for services. One of the better solutions to meet such demands is improving the government's EGS capability (EGSC). However, few studies discuss the issues. The purpose of this study was to employ capability management perspectives to develop theoretical linkages and path relationships among the components of EGSC. Comprehensive validation was further conducted through path analysis (PA) using structural equation modeling methods based on the data collected from 102 cities of the 26 provinces in Mainland China. The study unveiled the structure of EGSC, and PA results provided government policy makers or information technology managers insight into enhancing EGSC through the improvement of the components' performance. © The Author(s) 2013.	en_US
dc.relation.ispartof	Social Science Computer Review	en_US
dc.relation.isbasedon	10.1177/0894439313501614	en_US
dc.subject.classification	General Arts, Humanities & Social Sciences	en_US
dc.title	Study on the Framework of e-Government Services Capability: An Empirical Investigation	en_US
dc.type	Journal Article
utslib.citation.volume	1	en_US
utslib.citation.volume	32	en_US
utslib.for	0806 Information Systems	en_US
utslib.for	0807 Library and Information Studies	en_US
utslib.for	0899 Other Information and Computing Sciences	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Professional Practice and Leadership
pubs.organisational-group	/University of Technology Sydney/Strength - CAMGIS - Centre for Advanced Modelling and Geospatial lnformation Systems
pubs.organisational-group	/University of Technology Sydney/Strength - HCTD - Human Centred Technology Design
utslib.copyright.status	closed_access
pubs.issue	1	en_US
pubs.publication-status	Published	en_US
pubs.volume	32	en_US

Abstract:

Enhancement of the effectiveness and efficiency of e-government services (EGS) is critical to better meeting the increasing public demands for services. One of the better solutions to meet such demands is improving the government's EGS capability (EGSC). However, few studies discuss the issues. The purpose of this study was to employ capability management perspectives to develop theoretical linkages and path relationships among the components of EGSC. Comprehensive validation was further conducted through path analysis (PA) using structural equation modeling methods based on the data collected from 102 cities of the 26 provinces in Mainland China. The study unveiled the structure of EGSC, and PA results provided government policy makers or information technology managers insight into enhancing EGSC through the improvement of the components' performance. © The Author(s) 2013.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/34575