Introducing a socio-technical perspective on business processes into enterprise interoperability frameworks

Crick, C; Chew, EK

Introducing a socio-technical perspective on business processes into enterprise interoperability frameworks

Crick, C Chew, EK

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Publication Type:: Conference Proceeding
Citation:: Lecture Notes in Business Information Processing, 2015, 213 pp. 83 - 91
Issue Date:: 2015-01-01

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Field	Value	Language
dc.contributor.author	Crick, C	en_US
dc.contributor.author	Chew, EK https://orcid.org/0000-0002-5850-2455	en_US
dc.date.issued	2015-01-01	en_US
dc.identifier.citation	Lecture Notes in Business Information Processing, 2015, 213 pp. 83 - 91	en_US
dc.identifier.isbn	9783662471562	en_US
dc.identifier.issn	1865-1348	en_US
dc.identifier.uri	http://hdl.handle.net/10453/34669
dc.description.abstract	© IFIP International Federation for Information Processing 2015. This paper looks at enterprise interoperability (EI), specifically process-level interoperability, and suggests that the inherent non-determinacy of human-centred business processes introduces another ingredient into the EI puzzle that has thus far been understated in EIF ontologies. A conceptualisation of business process based on socio-technical concepts is presented. It is argued that this provides a better way to accommodate human agency factors, and under the influence of these factors, how business processes inevitably evolve over time, potentially affecting their interoperability. We suggest the extant body of knowledge on the theory of dynamic capabilities is relevant to understanding how organisations can control this potentially undirected process evolution and thereby sustain interoperability. Some initial observations are made concerning how this new ontological element could be accommodated into existing EIFs. The paper aims to stimulate discussion in this area and make a contribution to the EI body of knowledge.	en_US
dc.relation.ispartof	Lecture Notes in Business Information Processing	en_US
dc.relation.isbasedon	10.1007/978-3-662-47157-9_8	en_US
dc.title	Introducing a socio-technical perspective on business processes into enterprise interoperability frameworks	en_US
dc.type	Conference Proceeding
utslib.citation.volume	213	en_US
utslib.for	080609 Information Systems Management	en_US
dc.location.activity	NImes, France
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Design, Architecture and Building
pubs.organisational-group	/University of Technology Sydney/Faculty of Design, Architecture and Building/School of Built Environment
pubs.organisational-group	/University of Technology Sydney/Strength - HCTD - Human Centred Technology Design
utslib.copyright.status	open_access
pubs.publication-status	Published	en_US
pubs.volume	213	en_US

Abstract:

© IFIP International Federation for Information Processing 2015. This paper looks at enterprise interoperability (EI), specifically process-level interoperability, and suggests that the inherent non-determinacy of human-centred business processes introduces another ingredient into the EI puzzle that has thus far been understated in EIF ontologies. A conceptualisation of business process based on socio-technical concepts is presented. It is argued that this provides a better way to accommodate human agency factors, and under the influence of these factors, how business processes inevitably evolve over time, potentially affecting their interoperability. We suggest the extant body of knowledge on the theory of dynamic capabilities is relevant to understanding how organisations can control this potentially undirected process evolution and thereby sustain interoperability. Some initial observations are made concerning how this new ontological element could be accommodated into existing EIFs. The paper aims to stimulate discussion in this area and make a contribution to the EI body of knowledge.

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http://hdl.handle.net/10453/34669