Integrative Service Innovation: An Industrial Use Case

Krueger, MW; Chew, EK; Ouetani, ZM; Gitzel, R

Integrative Service Innovation: An Industrial Use Case

Krueger, MW Chew, EK

Ouetani, ZM Gitzel, R

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Publication Type:: Conference Proceeding
Citation:: Proceedings - 17th IEEE Conference on Business Informatics, CBI 2015, 2015, 1 pp. 217 - 223
Issue Date:: 2015-09-11

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Field	Value	Language
dc.contributor.author	Krueger, MW	en_US
dc.contributor.author	Chew, EK https://orcid.org/0000-0002-5850-2455	en_US
dc.contributor.author	Ouetani, ZM	en_US
dc.contributor.author	Gitzel, R	en_US
dc.date.available	2015-05-12	en_US
dc.date.issued	2015-09-11	en_US
dc.identifier.citation	Proceedings - 17th IEEE Conference on Business Informatics, CBI 2015, 2015, 1 pp. 217 - 223	en_US
dc.identifier.isbn	9781467373401	en_US
dc.identifier.uri	http://hdl.handle.net/10453/41042
dc.description.abstract	© 2015 IEEE. Industrial production is evolving towards service orientation so as to enhance the manufacturing firm's competitive positioning and profit potential. This 'paradigm' shift by manufacturing towards service thinking calls for a suitable service design method and corresponding business model design to create a competitive product service system (PSS) for industrial production. However, an integrated method for innovation and business model design of a PSS is not well established nor understood. In this study an integrative innovation and business model design method, known as iSIM, is illustrated through two industrial use-cases from one coorporation to demonstrate its applicability. The results confirm the importance of integrative innovation and business model design methods and point to the applicability of the methods like iSIM in industrial settings for PSS.	en_US
dc.relation.ispartof	Proceedings - 17th IEEE Conference on Business Informatics, CBI 2015	en_US
dc.relation.isbasedon	10.1109/CBI.2015.31	en_US
dc.title	Integrative Service Innovation: An Industrial Use Case	en_US
dc.type	Conference Proceeding
utslib.citation.volume	1	en_US
utslib.for	080609 Information Systems Management	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Design, Architecture and Building
pubs.organisational-group	/University of Technology Sydney/Faculty of Design, Architecture and Building/School of Built Environment
pubs.organisational-group	/University of Technology Sydney/Strength - HCTD - Human Centred Technology Design
utslib.copyright.status	open_access
pubs.publication-status	Published	en_US
pubs.volume	1	en_US

Abstract:

© 2015 IEEE. Industrial production is evolving towards service orientation so as to enhance the manufacturing firm's competitive positioning and profit potential. This 'paradigm' shift by manufacturing towards service thinking calls for a suitable service design method and corresponding business model design to create a competitive product service system (PSS) for industrial production. However, an integrated method for innovation and business model design of a PSS is not well established nor understood. In this study an integrative innovation and business model design method, known as iSIM, is illustrated through two industrial use-cases from one coorporation to demonstrate its applicability. The results confirm the importance of integrative innovation and business model design methods and point to the applicability of the methods like iSIM in industrial settings for PSS.

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http://hdl.handle.net/10453/41042