Experience, Gender Composition, Social Presence, Decision Process Satisfaction and group performance

ACM Computer Science Press
Publication Type:
Conference Proceeding
Proceedings of the Winter International Symposium on Information and Communication Technologies, 2004, pp. 452 - 461
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The aim of this paper is to examine the important relationships among social presence, decision process satisfaction, group member's relevant experience, and group performance. The effects of gender composition on social presence and decision process satisfaction were also examined. Seventy-two voluntarily university students which were randomly assigned into 24 three-member groups were asked to work on a decision making task. The main findings include that (1) there is a positive relationship between groups' perceived degree of social presence and their decision process satisfaction, (2) there is a positive relationship between groups' decision process satisfaction and group performance, (3) there is a positive relationship between relevant experience gained in the same organizational environment and group performance, and (4) social presence of mixed-gender groups is higher than that of same-gender groups. Also, relevant experience is a moderator of the relationship between decision process satisfaction and group performance.
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