Technology designers as technology users: The intertwining of infrastructure and product

Publication Type:
Conference Proceeding
ACM International Conference Proceeding Series, 2006, 206 pp. 353 - 356
Issue Date:
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This paper is about the developer as technical user interacting with computer technology as part of the infrastructure that makes possible their 'real work' of developing a large and complex software product. A longitudinal ethnographic study of work practice in a software development company that uses an Agile development approach found that the developers spend a large part of their working time designing, creating, modifying and interacting with infrastructure to enable and support their software development work. This empirical work-in-progress shows that an understanding of situated technology design may have implications for the future development of HCI methods, tools and approaches. Copyright the author(s) and CHISIG.
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