Technology Designers as Technology Users: The Intertwining Of Infrastructure & Product

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Conference Proceeding
OZCHI 2006 Conference Proceedings Design: activities artefacts & environment, 2006, pp. 353 - 356
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This paper is about the developer as technical user interacting with computer technology as part of the infrastructure that makes possible their 'real work' of developing a large and complex software product. A longitudinal ethnographic study of work practice in a software development company that uses an Agile development approach found that the developers spend a large part of their working time designing, creating, modifying and interacting with infrastructure to enable and support their software development work. This empirical work-in-progress shows that an understanding of situated technology design may have implications for the future development of HCI methods, tools and approaches
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