Are middle managers' beliefs about quality and their quality programs consistent and does this matter?

Monash University
Publication Type:
Conference Proceeding
The Sixth International Research Conference on Quality, Innovation and Knowledge Management: Convergence in the Digital Economy, 2002, pp. 1 - 13
Issue Date:
Filename Description Size
Thumbnail2002000290.pdf1.12 MB
Adobe PDF
Full metadata record
Please use this identifier to cite or link to this item: