Hostage and Crisis Negotiation, Perspectives on an Interactive Process

Braten, OA; St-Yves, M; Royce, TD; Laforest, M

Hostage and Crisis Negotiation, Perspectives on an Interactive Process

Braten, OA St-Yves, M Royce, TD

Laforest, M

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Publisher:: Wiley
Publication Type:: Chapter
Citation:: Communication in Investigative and Legal Contexts: Integrated Approaches from Forensic Psychology, Linguistics and Law Enforcement, 2016, pp. 229 - 257
Issue Date:: 2016

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Field	Value	Language
dc.contributor.author	Braten, OA	en_US
dc.contributor.author	St-Yves, M	en_US
dc.contributor.author	Royce, TD https://orcid.org/0000-0002-2366-4753	en_US
dc.contributor.author	Laforest, M	en_US
dc.date.issued	2016	en_US
dc.identifier.citation	Communication in Investigative and Legal Contexts: Integrated Approaches from Forensic Psychology, Linguistics and Law Enforcement, 2016, pp. 229 - 257	en_US
dc.identifier.isbn	9781118769232	en_US
dc.identifier.uri	http://hdl.handle.net/10453/103133
dc.description.abstract	Active shooter-scenarios, terrorist attacks and kidnapping, both domestic and abroad, has increased the need for effective tactical crisis communication. In this chapter we discuss resolution through dialogue and will argue that the models presented can change unfolding events in high-stress situations and alter presumably unnegotiable scenarios. Starting with a backdrop on the evolution of hostage and crisis negotiation, we provide an overview of contemporary approaches following both a forensic psychology, law enforcement and linguistic perspective. You will learn how a communicator in a high-stress situation can adapt a coherent strategy of behavioural change and how active listening is used as a vital tool in negotiations. In the last section you will be presented with an excerpt from an active shooter situation and how the dialogue with the perpetrator unfolded.	en_US
dc.publisher	Wiley	en_US
dc.relation.ispartof	Communication in Investigative and Legal Contexts: Integrated Approaches from Forensic Psychology, Linguistics and Law Enforcement	en_US
dc.relation.isbasedon	10.1002/9781118769133.ch11	en_US
dc.title	Hostage and Crisis Negotiation, Perspectives on an Interactive Process	en_US
dc.type	Chapter
utslib.location	USA	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/DVC (Research)
pubs.organisational-group	/University of Technology Sydney/DVC (Research)/Graduate Research School
utslib.copyright.status	closed_access
pubs.consider-herdc	true	en_US
pubs.place-of-publication	USA	en_US

Abstract:

Active shooter-scenarios, terrorist attacks and kidnapping, both domestic and abroad, has increased the need for effective tactical crisis communication. In this chapter we discuss resolution through dialogue and will argue that the models presented can change unfolding events in high-stress situations and alter presumably unnegotiable scenarios. Starting with a backdrop on the evolution of hostage and crisis negotiation, we provide an overview of contemporary approaches following both a forensic psychology, law enforcement and linguistic perspective. You will learn how a communicator in a high-stress situation can adapt a coherent strategy of behavioural change and how active listening is used as a vital tool in negotiations. In the last section you will be presented with an excerpt from an active shooter situation and how the dialogue with the perpetrator unfolded.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/103133