Benefits of participating in accreditation surveying.

Lancaster, J; Braithwaite, J; Greenfield, D

Benefits of participating in accreditation surveying.

Lancaster, J

Braithwaite, J Greenfield, D

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Publication Type:: Journal Article
Citation:: Int J Health Care Qual Assur, 2010, 23 (2), pp. 141 - 152
Issue Date:: 2010

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Field	Value	Language
dc.contributor.author	Lancaster, J https://orcid.org/0000-0002-8226-0097	en_US
dc.contributor.author	Braithwaite, J	en_US
dc.contributor.author	Greenfield, D	en_US
dc.date.issued	2010	en_US
dc.identifier.citation	Int J Health Care Qual Assur, 2010, 23 (2), pp. 141 - 152	en_US
dc.identifier.issn	0952-6862	en_US
dc.identifier.uri	http://hdl.handle.net/10453/10498
dc.description.abstract	PURPOSE: This paper aims to explore how surveying benefits accreditation surveyors and the organisations in which they are regularly employed. The purpose is to examine from the perspective of senior executives who pursue this form of secondary professional activity, what they seek from being surveyors and what they believe they gain from the experience. DESIGN/METHODOLOGY/APPROACH: The data were collected from recorded interviews with three senior area health executives who also serve as accreditation surveyors for the Australian Council on Healthcare Standards. The interviews comprised a series of open-ended, semi-structured questions. One hour was allocated for each interview. The questions were designed to explore why senior executive health professionals seek secondary professional activity as surveyors and their perceptions of the benefits they gain from surveying. FINDINGS: The benefits derived from surveying as a secondary professional activity fall into four categories. First, it exposes the surveyor to new methods and innovations. Second, it provides a unique form of ongoing learning. Third, it serves as a resource for acquiring expertise to enhance quality within the institutions in which the participants were regularly employed and, finally, it provides opportunities to contribute to the process of quality improvement and enhance public health beyond the organisations in which the participants were regularly employed. PRACTICAL IMPLICATIONS: This research identifies a key aspect of the accreditation process that has not been the focus of previous research. It provides a reference point for understanding the value of surveying to the surveyor and to the institutions in which they are regularly employed. ORIGINALITY/VALUE: The paucity of existing literature on the role of the surveyor-both pre and post accreditation-makes this topic timely and significant. This study is important because almost all accreditation programs world wide rely on external surveyors, and yet we know little about them.	en_US
dc.language	eng	en_US
dc.relation	http://purl.org/au-research/grants/arc/LP0560737
dc.relation.ispartof	Int J Health Care Qual Assur	en_US
dc.relation.isbasedon	10.1108/09526861011017076	en_US
dc.subject.classification	Health Policy & Services	en_US
dc.subject.mesh	Humans	en_US
dc.subject.mesh	Attitude of Health Personnel	en_US
dc.subject.mesh	Professional Competence	en_US
dc.subject.mesh	Adult	en_US
dc.subject.mesh	Accreditation	en_US
dc.subject.mesh	New South Wales	en_US
dc.subject.mesh	Interviews as Topic	en_US
dc.subject.mesh	Quality Improvement	en_US
dc.title	Benefits of participating in accreditation surveying.	en_US
dc.type	Journal Article
utslib.citation.volume	2	en_US
utslib.citation.volume	23	en_US
utslib.location.activity	England	en_US
utslib.for	1117 Public Health and Health Services	en_US
utslib.for	1110 Nursing	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Law
utslib.copyright.status	open_access
pubs.issue	2	en_US
pubs.publication-status	Published	en_US
pubs.volume	23	en_US

Abstract:

PURPOSE: This paper aims to explore how surveying benefits accreditation surveyors and the organisations in which they are regularly employed. The purpose is to examine from the perspective of senior executives who pursue this form of secondary professional activity, what they seek from being surveyors and what they believe they gain from the experience. DESIGN/METHODOLOGY/APPROACH: The data were collected from recorded interviews with three senior area health executives who also serve as accreditation surveyors for the Australian Council on Healthcare Standards. The interviews comprised a series of open-ended, semi-structured questions. One hour was allocated for each interview. The questions were designed to explore why senior executive health professionals seek secondary professional activity as surveyors and their perceptions of the benefits they gain from surveying. FINDINGS: The benefits derived from surveying as a secondary professional activity fall into four categories. First, it exposes the surveyor to new methods and innovations. Second, it provides a unique form of ongoing learning. Third, it serves as a resource for acquiring expertise to enhance quality within the institutions in which the participants were regularly employed and, finally, it provides opportunities to contribute to the process of quality improvement and enhance public health beyond the organisations in which the participants were regularly employed. PRACTICAL IMPLICATIONS: This research identifies a key aspect of the accreditation process that has not been the focus of previous research. It provides a reference point for understanding the value of surveying to the surveyor and to the institutions in which they are regularly employed. ORIGINALITY/VALUE: The paucity of existing literature on the role of the surveyor-both pre and post accreditation-makes this topic timely and significant. This study is important because almost all accreditation programs world wide rely on external surveyors, and yet we know little about them.

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http://hdl.handle.net/10453/10498