Designing for technicians working in the field: 8 usability heuristics for mobile application design

Johnston, A; Pickrell, M

Designing for technicians working in the field: 8 usability heuristics for mobile application design

Johnston, A

Pickrell, M

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Publication Type:: Conference Proceeding
Citation:: Proceedings of the 28th Australian Computer-Human Interaction Conference, OzCHI 2016, 2016, pp. 494 - 498
Issue Date:: 2016-11-29

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Field	Value	Language
dc.contributor.author	Johnston, A https://orcid.org/0000-0001-8306-7507	en_US
dc.contributor.author	Pickrell, M	en_US
dc.date.issued	2016-11-29	en_US
dc.identifier.citation	Proceedings of the 28th Australian Computer-Human Interaction Conference, OzCHI 2016, 2016, pp. 494 - 498	en_US
dc.identifier.isbn	9781450346184	en_US
dc.identifier.uri	http://hdl.handle.net/10453/106060
dc.description.abstract	Copyright © 2016 ACM. Mobile applications are frequently used by technicians and logistics personnel to access documentation and communicate and log information about the work they do in the field. Currently, however, there are no context-specific usability heuristics for use by designers who are building mobile applications for this sector. By conducting contextual inquiries with technicians and logistics personnel who use mobile applications for their day to day work, we identified specific usability issues affecting the use of these applications. From this research, we propose a set of eight heuristics for use by designers and developers creating mobile applications for users in this area.	en_US
dc.relation.ispartof	Proceedings of the 28th Australian Computer-Human Interaction Conference, OzCHI 2016	en_US
dc.relation.isbasedon	10.1145/3010915.3011003	en_US
dc.title	Designing for technicians working in the field: 8 usability heuristics for mobile application design	en_US
dc.type	Conference Proceeding
utslib.for	080602 Computer-Human Interaction	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Design, Architecture and Building
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Computer Science
pubs.organisational-group	/University of Technology Sydney/Strength - HCTD - Human Centred Technology Design
pubs.organisational-group	/University of Technology Sydney/Students
utslib.copyright.status	open_access
pubs.publication-status	Published	en_US

Abstract:

Copyright © 2016 ACM. Mobile applications are frequently used by technicians and logistics personnel to access documentation and communicate and log information about the work they do in the field. Currently, however, there are no context-specific usability heuristics for use by designers who are building mobile applications for this sector. By conducting contextual inquiries with technicians and logistics personnel who use mobile applications for their day to day work, we identified specific usability issues affecting the use of these applications. From this research, we propose a set of eight heuristics for use by designers and developers creating mobile applications for users in this area.

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http://hdl.handle.net/10453/106060