A study of email and SMS use in rural Indonesia

Hargreaves, DMG; Robertson, T

A study of email and SMS use in rural Indonesia

Hargreaves, DMG Robertson, T

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Publication Type:: Conference Proceeding
Citation:: Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group - Design: Open 24/7, OZCHI '09, 2009, 411 pp. 329 - 332
Issue Date:: 2009-12-01

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Field	Value	Language
dc.contributor.author	Hargreaves, DMG	en_US
dc.contributor.author	Robertson, T	en_US
dc.date.issued	2009-12-01	en_US
dc.identifier.citation	Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group - Design: Open 24/7, OZCHI '09, 2009, 411 pp. 329 - 332	en_US
dc.identifier.isbn	9781605588544	en_US
dc.identifier.uri	http://hdl.handle.net/10453/10725
dc.description.abstract	This paper describes a two-year research study that piloted and evaluated the use of low-cost, low-bandwidth Information and Communications Technology (ICT) to support meetings between agricultural researchers and farmers in rural Indonesia and researchers in Australia. We found that the primary constraints to ICT use in rural Indonesia are rarely technical, but rather relate to the knowledge, social and economic systems within which they are used. This study revealed how different local appropriations of email and mobile phone SMS clash, which often resulted in misunderstanding, frustration and reduced team cohesion and performance. This research contributes to understanding the role of ICT to enhance social inclusion of those in remote parts of developing countries. © ACM 2009.	en_US
dc.relation.ispartof	Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group - Design: Open 24/7, OZCHI '09	en_US
dc.relation.isbasedon	10.1145/1738826.1738888	en_US
dc.title	A study of email and SMS use in rural Indonesia	en_US
dc.type	Conference Proceeding
utslib.citation.volume	411	en_US
utslib.for	1203 Design Practice and Management	en_US
utslib.for	120304 Digital and Interaction Design	en_US
utslib.for	080602 Computer-Human Interaction	en_US
dc.location.activity	Melbourne, Australia	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Computer Science
pubs.organisational-group	/University of Technology Sydney/Strength - HCTD - Human Centred Technology Design
utslib.copyright.status	open_access
pubs.publication-status	Published	en_US
pubs.volume	411	en_US

Abstract:

This paper describes a two-year research study that piloted and evaluated the use of low-cost, low-bandwidth Information and Communications Technology (ICT) to support meetings between agricultural researchers and farmers in rural Indonesia and researchers in Australia. We found that the primary constraints to ICT use in rural Indonesia are rarely technical, but rather relate to the knowledge, social and economic systems within which they are used. This study revealed how different local appropriations of email and mobile phone SMS clash, which often resulted in misunderstanding, frustration and reduced team cohesion and performance. This research contributes to understanding the role of ICT to enhance social inclusion of those in remote parts of developing countries. © ACM 2009.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/10725