Designing support systems for applications outsourcing

Hawryszkiewycz, IT

Designing support systems for applications outsourcing

Hawryszkiewycz, IT

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Publication Type:: Conference Proceeding
Citation:: Proceedings - 10th IEEE Joint Conference on E-Commerce Technology and the 5th Enterprise Computing, E-Commerce and E-Services, CEC 2008 and EEE 2008, 2008, pp. 323 - 328
Issue Date:: 2008-12-01

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Field	Value	Language
dc.contributor.author	Hawryszkiewycz, IT https://orcid.org/0000-0003-2256-0132	en_US
dc.date.issued	2008-12-01	en_US
dc.identifier.citation	Proceedings - 10th IEEE Joint Conference on E-Commerce Technology and the 5th Enterprise Computing, E-Commerce and E-Services, CEC 2008 and EEE 2008, 2008, pp. 323 - 328	en_US
dc.identifier.isbn	9780769533407	en_US
dc.identifier.uri	http://hdl.handle.net/10453/10847
dc.description.abstract	The paper describes ways to support outsourcing arrangements using collaborative technologies. It identifies outsourcing falling into the general class of socio-technical systems. It then suggests any supporting systems must emphasize both the social arrangements as well as any functionality needed to carry out the outsourcing goal. At the same time they should provide the dynamic capability to change the arrangements if needed. The paper defines a method for identifying such networks and using them to define role based interfaces to support people in outsourcing arrangements. The paper illustrates with an example of process outsourcing. It then concludes by identifying generic services that can improve the dynamic capabilities of outsourcing. © 2008 IEEE.	en_US
dc.relation.ispartof	Proceedings - 10th IEEE Joint Conference on E-Commerce Technology and the 5th Enterprise Computing, E-Commerce and E-Services, CEC 2008 and EEE 2008	en_US
dc.relation.isbasedon	10.1109/CECandEEE.2008.97	en_US
dc.title	Designing support systems for applications outsourcing	en_US
dc.type	Conference Proceeding
utslib.for	080608 Information Systems Development Methodologies	en_US
utslib.for	080603 Conceptual Modelling	en_US
dc.location.activity	Washington DC, USA	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Information, Systems and Modelling
pubs.organisational-group	/University of Technology Sydney/Strength - HCTD - Human Centred Technology Design
utslib.copyright.status	closed_access
pubs.publication-status	Published	en_US

Abstract:

The paper describes ways to support outsourcing arrangements using collaborative technologies. It identifies outsourcing falling into the general class of socio-technical systems. It then suggests any supporting systems must emphasize both the social arrangements as well as any functionality needed to carry out the outsourcing goal. At the same time they should provide the dynamic capability to change the arrangements if needed. The paper defines a method for identifying such networks and using them to define role based interfaces to support people in outsourcing arrangements. The paper illustrates with an example of process outsourcing. It then concludes by identifying generic services that can improve the dynamic capabilities of outsourcing. © 2008 IEEE.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/10847