Modeling increasingly complex socio-technical environments

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Conference Proceeding
ICEIS 2008 - Proceedings of the 10th International Conference on Enterprise Information Systems, 2008, 2 ISAS pp. 111 - 116
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The paper focuses on modeling large open information systems. These are systems composed of many activities, which include relationships between activity participants to create new knowledge and services. The systems are further complicated by the changing nature of both the activities and relationships. The paper proposes increased emphasis on modelling work and social structures and using the models to generate role based interfaces. It illustrates the application to the design of complex outsourcing systems.
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