Business process re-engineering in Saudi Arabia: A survey of understanding and attitudes

Publication Type:
Conference Proceeding
Proceedings - 3rd International Conference on Broadband Communications, Informatics and Biomedical Applications, BroadCom 2008, 2008, pp. 148 - 155
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This survey was conducted in the Kingdom of Saudi Arabia (KSA) to investigate the level of awareness of BPR. Respondents (customers, employees, and managers) had different educational backgrounds and were from private and public sectors. Findings of the study indicate a general awareness of BPR in KSA. © 2008 IEEE.
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