(Re)developing for environmental performance: Learning from the occupants' perspective

Publication Type:
Conference Proceeding
PLEA 2009 - Architecture Energy and the Occupant's Perspective: Proceedings of the 26th International Conference on Passive and Low Energy Architecture, 2009
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This paper presents lessons for future buildings that can be learnt from a Post Occupancy Evaluation (POE) of the Stockland Head Office in Sydney. Designed to improve energy efficiency and workplace quality, the large scale refurbishment within an existing building is noteworthy in the current climate where approximately 98% of buildings are older stock that would require refurbishment at some point in the future. The study incorporates the Building Use Studies (BUS) methodology to evaluate occupant satisfaction with the work environment and identifies factors that influence user experience in the context of design process and interventions, ongoing building management and building environmental performance. The results from the BUS survey are remarkably good with the overall Summary Index in the top decile of the Australian building dataset and top quartile of the International dataset. Outcomes of the study highlight the importance of increased fresh air, daylight, glare control, access to views, noise management and low volatile organic compound (VOC) finishes towards improving indoor environmental quality for occupants. The positive results in terms of energy consumption and occupant feedback seen here reinforce the value of an integrated approach to building design, development and management that is responsive to user needs.
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