Investigating an interpretive framework to manage complex information technology projects

Technische Universitat Berlin
Publication Type:
Conference Proceeding
IRNOP IX, 2009, pp. 1 - 13
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The aim of this paper is to describe a doctoral study being undertaken by a practising project manager managing a variety of information technology projects in the telecommunications sector in Australia. I feel that the current methods of handling IT projects using normative approaches are ineffective as they do not help to comprehend the reality of the project situations which are emergent and uncertain. I plan to study these projects using four lenses derived from a review of the literature and personal observations to find better ways to deal with the complex nature of these projects. I plan to use an ethnographic approach to explore the complexity of these projects. A control focus group of experienced project managers and academics will be set up to act as a sounding board to review and critique my findings. I have conducted a pilot case study in my organisation and also presented my research proposal for an assessment at the faculty where I am enrolled as a doctoral student and obtained feedback from academics and practitioners. The paper is written collaboratively my principal supervisor who worked as a project manager of large-scale distributed control systems projects in industry for over fifteen years before becoming an academic.
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