Supportive Web Design for Users from Different Culture Origins in E-Commerce
- Springer-Verlag Berlin Heidelberg 2009
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- Kang Kyeong-Soon 2009, 'Supportive Web Design for Users from Different Culture Origins in E-Commerce', in http://dx.doi.org/10.1007/978-3-642-02767-3_52 (ed.), Springer-Verlag Berlin Heidelberg 2009, Verlag Berlin Heidelberg 2009, pp. 467-474.
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This paper presents an investigation of supportive design features for users from different cultural origins in global e-commerce sites applying the principles of human computer interaction to web interface design. This investigation was necessitated from a need to establish an understanding of the barriers in the implementation of e-business on a global level. The paper begins with an overview of current business-to-user (B2C) e-commerce implementation on the web, and then describes cultural issues in the global e-commerce.
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