Cultural Issues In The Use Of Collabor-Ative Knowledge Management Systems

KMO '2009 Fourth International KMO Conference
Publication Type:
Conference Proceeding
KMO '2009 Fourth International KMO Conference, 2009, pp. 1 - 9
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Collaborative Knowledge Management Systems (CKMS) have become very important tools for knowledge workers in creating, sharing, and transferring knowledge between people at different times and in different places. Despite numerous research studies addressing the benefits, uses, and challenges in CKMS, cultural issues pose a threat for knowledge workers to distribute and transfer knowledge appropriately. The aim of this research is to understand inherited cultural differences between Eastern and Western knowledge workers using CKMS. Hosftedes well known theory on culture dimensions will be evaluated in our study as the first step toward deepening the understanding between people with different cultural backgrounds. The research outcome, a cultural framework of CKMS, will be developed to increase software development practitioners awareness on the importance of cultural issues as the underpinning concern for constructing a high-quality knowledge management system.
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