SLA Management Framework to Avoid Violation in Cloud

Publisher:
Springer International Publishing
Publication Type:
Conference Proceeding
Citation:
Neural Information Processing (LNCS), 2016, 9949 pp. 309 - 316
Issue Date:
2016-09-29
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Cloud computing is an emerging technology that have a broad scope to offers a wide range of services to revolutionize the existing IT infrastructure. This internet based technology offers a services like – on demand service, shared resources, multitenant architecture, scalability, portability, elasticity and giving an illusion of having an infinite resource by a consumer through virtualization. Because of the elastic nature of a cloud it is very critical of a service provider specially for a small/medium cloud provider to form a viable SLA with a consumer to avoid any service violation. SLA is a key agreement that need to be intelligently form and monitor, and if there is a chance of service violation then a provider should be informed to take necessary remedial action to avoid violation. In this paper we propose our viable SLA management framework that comprise of two time phases – pre-interaction time phase and post-interaction time phase. Our viable SLA framework help a service provider in making a decision of a consumer request, offer the amount of resources to consumer, predict QoS parameters, monitor run time QoS parameters and take an appropriate action to mitigate risks when there is a variation between a predicted and an agreed QoS parameters.
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