Situating CIS: The importance of context in collaborative information seeking

Newman, K; Knight, S; Hansen, P; Elbeshausen, S

Situating CIS: The importance of context in collaborative information seeking

Newman, K Knight, S

Hansen, P Elbeshausen, S

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Publication Type:: Chapter
Citation:: Collaborative Information Seeking: Best Practices, New Domains and New Thoughts, 2015, pp. 37 - 54
Issue Date:: 2015-09-12

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Field	Value	Language
dc.contributor.author	Newman, K	en_US
dc.contributor.author	Knight, S https://orcid.org/0000-0002-8709-5780	en_US
dc.contributor.author	Hansen, P	en_US
dc.contributor.author	Elbeshausen, S	en_US
dc.date.issued	2015-09-12	en_US
dc.identifier.citation	Collaborative Information Seeking: Best Practices, New Domains and New Thoughts, 2015, pp. 37 - 54	en_US
dc.identifier.isbn	9783319185415	en_US
dc.identifier.uri	http://hdl.handle.net/10453/122406
dc.description.abstract	© Springer International Publishing Switzerland 2015. All rights are reserved. Collaborative Information Seeking (CIS) is common in many professional contexts. This chapter discusses CIS from four different perspectives - education, healthcare, science research and patent research. We first introduce the CIS context, focusing on Evans and Chi's proposed model of social search. We highlight the ways contextual factors relate to the search process, in particular noting the role of communication in CIS processes. The four example professional contexts are discussed with reference to the 'medium' of collaboration, the ways CIS is conducted, the tools used and physical setting of CIS, and the 'context' of CIS, the purposes for which an instance of CIS occurs in that discipline. We suggest that these contextual factors can be aligned with, but are additional to, the existing Evans and Chi model of social search, and that their addition in a 'pre- and post-model' extension could provide a shared framework for researching contextual features of CIS. In highlighting commonalities and contrasts across the disciplinary contexts we suggest that a developed model, and further research, is needed to understand the relationship between motivations in these different disciplines and the evaluation of CIS episodes, and the role of processes, particularly communication, in those episodes. In order to evaluate CIS in different disciplines future research should focus on the between, and within discipline differences in the purposes of CIS. Characteristics of success in different disciplinary contexts may relate both to the consideration of the collaborative context, and the information need; developing deeper understanding of this point.	en_US
dc.relation.ispartof	Collaborative Information Seeking: Best Practices, New Domains and New Thoughts	en_US
dc.relation.isbasedon	10.1007/978-3-319-18988-8_3	en_US
dc.rights	info:eu-repo/semantics/closedAccess
dc.title	Situating CIS: The importance of context in collaborative information seeking	en_US
dc.type	Chapter
utslib.for	080602 Computer-Human Interaction	en_US
utslib.for	130306 Educational Technology and Computing	en_US
utslib.for	130303 Education Assessment and Evaluation	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Transdisciplinary Innovation
utslib.copyright.status	closed_access	*
pubs.publication-status	Published	en_US

Abstract:

© Springer International Publishing Switzerland 2015. All rights are reserved. Collaborative Information Seeking (CIS) is common in many professional contexts. This chapter discusses CIS from four different perspectives - education, healthcare, science research and patent research. We first introduce the CIS context, focusing on Evans and Chi's proposed model of social search. We highlight the ways contextual factors relate to the search process, in particular noting the role of communication in CIS processes. The four example professional contexts are discussed with reference to the 'medium' of collaboration, the ways CIS is conducted, the tools used and physical setting of CIS, and the 'context' of CIS, the purposes for which an instance of CIS occurs in that discipline. We suggest that these contextual factors can be aligned with, but are additional to, the existing Evans and Chi model of social search, and that their addition in a 'pre- and post-model' extension could provide a shared framework for researching contextual features of CIS. In highlighting commonalities and contrasts across the disciplinary contexts we suggest that a developed model, and further research, is needed to understand the relationship between motivations in these different disciplines and the evaluation of CIS episodes, and the role of processes, particularly communication, in those episodes. In order to evaluate CIS in different disciplines future research should focus on the between, and within discipline differences in the purposes of CIS. Characteristics of success in different disciplinary contexts may relate both to the consideration of the collaborative context, and the information need; developing deeper understanding of this point.

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http://hdl.handle.net/10453/122406