Key aspects of citizen engagement in E-participation on E-government websites

Publication Type:
Conference Proceeding
Citation:
Proceedings of the 26th International Business Information Management Association Conference - Innovation Management and Sustainable Economic Competitive Advantage: From Regional Development to Global Growth, IBIMA 2015, 2015, pp. 1684 - 1692
Issue Date:
2015-01-01
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While a growing attention of literature has highlighted the significance of e-participation in e-government sites, very few researches have been dedicated to determining the key factors that impact citizens' intention to engage in e-participation. Based on a review existing empirical researches in the context of eparticipation, this study proposes a conceptual model of the factors impacting citizens' intention to use/engage in e-participation. The four key factors, which have a significant impact on citizens' intention to use e-participation, includes attitude, subjective norm, trust and website design. Based on the literature, SWAT model is developed to assists Saudi government agencies to understand the key factors that would increase citizens' intention to use e-participation in e-government websites.
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