Lessons learned: A study on user difficulties with parking meters
- Publication Type:
- Conference Proceeding
- Citation:
- ACM International Conference Proceeding Series, 2017, pp. 533 - 537
- Issue Date:
- 2017-11-28
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© 2017 Association for Computing Machinery. All rights reserved. This paper presents a study on user difficulties with parking meters. Using known Human-Computer Interaction (HCI) concepts as a guide, we explore the reasons for these difficulties and propose recommendations for designers of parking meters to improve the usability and experience. This paper also considers the applicability of these learnings to similar technologies that are of interest to HCI.
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